Exam (elaborations)
NRF Customer Service Test | Questions with 100% Correct Answers | Verified | Latest Update 2024 | 23 Pages
- Course
- Institution
When balancing service between phone customers and those you may already be helping in the store, you should: • a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone • b) Move your in-store customer over by the phone and help both c...
[Show more]