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Management accounting & control

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  • December 14, 2023
  • 24
  • 2023/2024
  • Class notes
  • Bart dierynck
  • All classes
  • Unknown
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Lecture 1 (29/08): Introduction
“A managerial reporting system (MRS) in a firm is as our brain in our body.”
 Remembering/thinking → decision facilitating
 Communicate instructing body parts → decision influencing (tracking + motivating)
 Coordination → coordination facilitating (enables to coordinate)

Controllers (corporate finance):
 Designing, maintaining and improving the MRS

,  Accurate reasonable cost
 Measure customer satisfaction
 Real-time tracking of performance measures?
 How to design forecasts so that it is still reasonably?
 Advisory role for operational and strategic decisions
 Strategic uncertainties
 Which supplies
 Bonuses?
 Which control system?

The more you outsource, the less you see the insights → you lose control (+ more expenses)
Solution:
 Controller as administrator: diagnostic use of MRS
 Controller as business partner: Interactive use of MRS

, What is the problem?
 Macro-level = internal and external risks




How to design your management control system (MCS) in order to avoid risks?

 Micro-level = internal risks
 Lack of effort
 Lack of direction (what is expected)
 Lack of ability




 Analytical level = agency relationship
 Agent executes an action (a) that has
private, convex costs (C(a)) for the agent
 This generates benefits (Y) for the principal
 Higher (a) leads probabilistically to higher values of (y), but (a) in itself is not
observable for the principal.
 Principal observes a signal (x) carrying information about the level of (a)
 The payment (w) can be determined by (x) → w = w(x)
 Payouts:
 Principal = y - w(x)
 Agent = w(x) - C(a)
 How do you measure x?
→ X is noisy an can be manipulated by the agent
 What is KPI? How is it linked to performance?



Employee in economic real-life Employee in this course

Lazy Extrinsically but also intrinsically motivated

Selfish Selfish but we also have social preferences

Rational Our decisions are sometimes/often subject to behavioral biases

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