Exam (elaborations)
COPE Health Scholars Accurate 100%
- Course
- Institution
Service Recovery - ANSWEROccurs when a patient has an issue, you 1. Listen to the patient 2.Assure them that you will relay that message 3. Report issue to Nurse or higher level personale 4. Follow up with patient 5.Then Follow up with the patient later to make sure that their issue was taken...
[Show more]