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Contemporary Management 11Th Edition By Gareth Jones -Test Bank
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,Contemporary Management, 11e (Jones)Chapter 1 Managers and Managing
1) At a recent staff meeting, Jeremy was praised by his CEO for choosing the right goals to
pursue. The quality that Jeremy displays here is efficiency.
Answer: FALSE
Explanation: Effectiveness measures the appropriateness of the goals that managers have
selected for the organization to pursue and the degree to which the organization achieves those
goals.
Difficulty: 2 Medium
Topic: Management
Learning Objective: 01-01 Describe what management is, why management is important, what
managers do, and how managers utilize organizational resources efficiently and effectively to
achieve organizational goals.
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
2) Patel Brothers Company uses a formal system of task and reporting relationships that
coordinates and motivates its employees so that they work together to achieve organizational
goals. This is an example of an organizational structure.
Answer: TRUE
Explanation: An organizational structure coordinates and motivates members so they work
together to achieve organizational goals.
Difficulty: 2 Medium
Topic: Management
Learning Objective: 01-02 Distinguish among planning, organizing, leading, and controlling
(the four principal managerial tasks), and explain how managers' ability to handle each one
affects organizational performance.
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
1
Copyright 2020 © McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
,3) As a middle manager, Jobeth selects the goals for her team. The task that Jobeth is
demonstrating is called leading.
Answer: FALSE
Explanation: Managers use the planning task when they identify and select appropriate
organizational goals and courses of action.
Difficulty: 2 Medium
Topic: Planning
Learning Objective: 01-02 Distinguish among planning, organizing, leading, and controlling
(the four principal managerial tasks), and explain how managers' ability to handle each one
affects organizational performance.
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
4) Categorizing people by salary levels lays out the lines of authority and responsibility between
different individuals and groups.
Answer: FALSE
Explanation: Organizing people into departments according to the kinds of job-specific tasks
they perform lays out the lines of authority and responsibility between different individuals and
groups.
Difficulty: 1 Easy
Topic: Organizing
Learning Objective: 01-02 Distinguish among planning, organizing, leading, and controlling
(the four principal managerial tasks), and explain how managers' ability to handle each one
affects organizational performance.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
5) Categorizing people by salary levels lays out the lines of authority and responsibility between
different individuals and groups.
Answer: TRUE
Explanation: First-line managers are responsible for daily supervision of the nonmanagerial
employees who perform the specific activities necessary to produce goods and services.
Difficulty: 1 Easy
Topic: Management
Learning Objective: 01-03 Differentiate among three levels of management, and understand the
tasks and responsibilities of managers at different levels in the organizational hierarchy.
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
2
Copyright 2020 © McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
, 6) The importance of planning, organizing, leading, and controlling remains the same
irrespective of a manager's position in the managerial hierarchy.
Answer: FALSE
Explanation: The relative importance of planning, organizing, leading, and controlling—the four
principal managerial tasks—to any particular manager depends on the manager's position in the
managerial hierarchy. The amount of time managers spend planning and organizing resources to
maintain and improve organizational performance increases as they ascend the hierarchy.
Difficulty: 1 Easy
Topic: Management
Learning Objective: 01-03 Differentiate among three levels of management, and understand the
tasks and responsibilities of managers at different levels in the organizational hierarchy.
Bloom's: Remember
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
7) If you were an accountant and spent your days working on spreadsheets on the computer, you
would be using your technical skills.
Answer: TRUE
Explanation: Technical skills are the job-specific skills required to perform a particular type of
work or occupation at a high level. Examples include a manager's specific manufacturing or
accounting skills.
Difficulty: 2 Medium
Topic: Managerial skills
Learning Objective: 01-04 Distinguish among three kinds of managerial skill, and explain why
managers are divided into different departments to perform their tasks more efficiently and
effectively.
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
3
Copyright 2020 © McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
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