VIVINT FSP TEST WITH VERIFIED SOLUTIONS

Transfer PO's must be received in person and accounted for in MTM prior to using the equipment. True False True How often should you to send back bad equipment? Daily Monthly Weekly weekly Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:00 / 0:00 Full screen Select all that apply: What are the most important reasons to make sure your usage is correct? Help Supervisors with their reports/Inventory will mess up your orders. Inventory will have to do your order manually; you can be written up. The equipment works better when you do/Every time it is done incorrectly a fairy losses its wings. Auto orders will work properly. Customers account will be billed and monitored correctly. As long as you are following all of the proper inventory practices, you should only ever have to request a web order for __________. When your auto order is not working properly For special occasions or special parts or supplies VIP customers None of the above For special occasions or special parts or supplies Who do you contact if you did not receive the correct amount of equipment in your order? Inventory Control Order Processing Inventory Queue Inventory Supervisors None of the above order processing If you do not know how to perform any of these tasks, or are not fully confident in how to accomplish them, who should you first contact? And where can you acquire this written information? Fellow FSP and Inventory Regional Manager and FSpro FSM and KIM Regional Manager and FSpro Your on-hand number will change when you receive a transfer PO. True False True Your on-hand number will change when you create a Web Order PO. True False false As long as you perform all of the proper inventory practices how often should you complete an Inventory Reconciliation? Daily Monthly Weekly As needed weekly What tab should you use on the MTM to create a transfer PO when sending equipment back to corporate? Add/Pull Transfer RMA Transfer Inv Lost/Found transfer rma When should you receive a web order or auto order on your MTM? Within 24 hrs. of delivery Whenever it is convenient When you see it in route on your MTM Within 3 days of receiving the shipment within 24 hrs. of delivery Select all that apply: Before submitting a web order, what steps should you first take? Ensure that all Transfers are complete Check the daily usage and submit fixes as needed Ensure that all bad equipment has been sent back and reconciled Check "In Transit" to see what is coming your way Ensure that all equipment has been received All of the above All of the above It is not necessary when reconciling to count every part on hand. True False false Before sending back bad equipment you must first reconcile on hand and bad numbers. True False true Which tab in MTM do you use to create a transfer PO to another FSP? Transfer RMA Transfer Tab Transfer Inv Transfer Mod None of the above transfer rma What are 2 reasons why it is important to make sure your usage is correct? Inventory will have to do your order manually/You can be written up. The equipment works better when you do/Every time it is done incorrectly a fairy losses its wings. Help Supervisors with their reports/Inventory will mess up your orders. Auto orders will work properly/ you will have enough equipment for the customer. Auto orders will work properly/ you will have enough equipment for the customer. When should you reconcile on hand equipment prior to an Inventory Audit with your FSM? When the FSM arrives 1 week prior The morning of the audit The night before 1 week prior