Funeral Directing, I - Assignment 2 2023/2024 passed

Funeral Directing, I - Assignment 2"Embalm" means to treat __a__ __b__ with chemicals for the purpose of (i) reducing the __c__ and __d__ of micro-organisms, (ii) retarding __e__, and (iii) restoring an acceptable physical __f__ - correct answer a - human b - remains c - presence d - growth e - decomposition f - appearance "Human remains" means a __a__ __b__ __c__ in any stage of decomposition but does not include __d__ __e__ - correct answer a - dead b - human c - body d - cremated e - remains John and Mary work with a funeral home to make prearrangements for their mother Sue. John pays the funeral home when they sign the contract. The prearrangements list the executor of Sue's estate to be her lawyer Jordan. Using the names provided, according to the Funeral Services Act, prior to Sue's passing __a__ and __b__ can cancel the prearrangements. After she passes __c__ can cancel the prearrangement. - correct answer a - Sure b - John c - Jordan John's prearrangement for his mother was made with ABC funeral home. The total value of the prearrangement when it was purchased was $10000. ABC funeral home places the funds in an approved trust account. After 10 years prearrangement grows to $15000. According to the Funeral Services Act and its General Regulation what is the maximum administration fee that can be charged by the funeral home under the following scenarios (do NOT include the $ in your answer and it should be a whole number with no decimal places): (i) The expiry of the 30 day cancellation period $__a__, and (ii) The policy is cancelled 10 years from its purchase because the family moves to another province $__b__. - correct answer a - 1500 (15% of total contract cost x $10000) b - 2250 (15% of total amount held in trust x $15000) After moving to another province, Sue approaches DEF funeral home and asks what she can do about her prearrangement held by ABC funeral home. Sue decides to transfer the prearrangement instead of cancelling it. Who are the people and organizations that can transfer or assign the policy to DEF funeral home? - correct answer a - ABC funeral home (the licensee) - with the consent of the purchaser (John), or whom the arrangements are for (Sue) b - The purchaser (John), or whom the arrangements are for (Sue) When DEF receives the prearrangement, are they able to charge an administration fee? - correct answer No When trying to sell funeral services, what 2 forms of advertising are prohibited under the Funeral Services Act? - correct answer a. Telephone b. Appearing in person at the home of an individual Select an unfair practice from the Funeral Services Act and using an example describe how it is an unfair practice in 100 to 150 words - correct answer From the Funeral Services Act, it is unfair practice to make any representation, statement or claim that is not true or is likely to mislead an individual into entering a funeral services contract. An example of this could be seen in the following scenario where a funeral director is working with a family who was planning a funeral for a loved one. If the director was to tell the family that they need to sign a funeral services contract with their specific funeral home because the family wouldn't get the necessary service(s) that they need anywhere else and that the family would be insane, or would regret their decision, if they were to go anywhere else. This would be considered unfair practice because the funeral director is upselling and making false claims about their funeral home to pressure the family into signing the funeral services contract If the AFSRB is going to suspend a license, what must they do? - correct answer They must give the applicant or licensee: a - Written notice of the proposed suspension of the license or the proposed terms and conditions to be imposed on the license, with reasons, and b - Provide an opportunity to make representations to the Director