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421 Postal Exam USPS | questions and answers | all answers
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421 Postal Exam USPS | questions and answers | all answers
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421 Postal Exam USPS | questions andanswers | all answers
USPS - -A business. One stop shopping for all delivery needs. Have the
Monopoly to deliver First Class Mail (FCM).
-Perception - -is REALITY
-Need - -A desire to improve or accomplish something.
-HAZMAT - -Does this package contain anything liquid, fragile, perishable,
potentially hazardous, perfume and lithium battery?
-G.I.S.T. - -Greet, Inquire, Suggest, Thank
-Ready Post - -Supplies we sell at Post Office Lobby
-Engaging Our Customer - -Greet customer
Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery Confirmation
Offer additional products to purchase
Provide receipt
-Express Mail & Priority Mail - -Money making products and Premier
Shipping
-Express Mail - -1-2 Days Guaranteed Delivery
$100 Insurance Coverage
If it fits it ships.
-Priority Mail - -2-3 Days Guaranteed Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
-Parcel Select - -70 lbs. max and 130 inches max combined length and girth
Ground Delivery (Bulk)
Designed for Large and Medium Mailers
-Processing Categories: - -Letter
Flats
Machinable Parcel
Irregular Parcel
Outside Parcel
, -Letter Size - -Rectangular
3 1/2 inches in height
5 inches in length
.007 inches in thickness (cubic foot)
weigh 3 1/2 ounces
-FLATS - -F - Flexible
U - Uniformly Thick
R - Rectangular
-Machinable Parcel - -Weigh minimum 6 ounces and 25 lbs. max
-Irregular Parcel - -Weigh less than 6 ounces
Rolls and tubes up to 26"
70 lbs. max
-Outside Parcel - -weigh minimum 25 lbs and 70 lbs. max
Tires, Metal and Wood Boxes
-Surcharges - -Rigid, Uneven Thickness, Letter Enclosed in Plastic,
Clasp... .21 cents charged
-Promoting Premier Products: - -Priority Express Mail
Priority Mail
Insured Mail
-Priority Express Mail - -Time sensitive letters / Overnight
1-2 Days Delivery with $100 Insurance
No Saturday Delivery Charges
Free Tracking and Signature Confirmation
-Priority Mail - -2-3 Days Delivery with $50 Insurance
No Saturday Delivery Charges
Weighs up to 70 lbs.
Extra Service available
-Insured Mail - -Maximum of $5000 Insurance
Can purchase Online, Post Office, Self-Service Kiosk
-P.O. Boxes - -Fast delivery, mail available prior delivery, private, affordable,
convenient.
Always due on the last day of the month.
-WebBATS - -Software program for the P.O. Boxes
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