100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
ISA Utility Specialist (Chapters 1-7)already graded A+ 2024/2025 $12.99   Add to cart

Exam (elaborations)

ISA Utility Specialist (Chapters 1-7)already graded A+ 2024/2025

 0 view  0 purchase
  • Course
  • ISA Utility Specialist
  • Institution
  • ISA Utility Specialist

ISA Utility Specialist (Chapters 1-7)already graded A+ 2024/2025

Preview 4 out of 33  pages

  • January 15, 2024
  • 33
  • 2023/2024
  • Exam (elaborations)
  • Questions & answers
  • isa utility specialist
  • ISA Utility Specialist
  • ISA Utility Specialist
avatar-seller
Ashley96
ISA Utility Specialist (Chapters 1-7)

In the U.S., enforcement of safety work rules resides with: - ANSOccupational Safety & Health
Administration
(OSHA)

Utility pruning is the pruning of trees located in the vicinity of power lines for the purpose of
__________ __________ __________. - ANSensuring reliable service

A comprehensive vegetation management program should be __________ rather than reactive,
& based on principals of __________ vegetation management. - ANSproactive;
integrated

What is a volt? - ANSa unit of electrical force

Major storms or __________ weather events are the usual cause of power outages over large
areas. - ANScatastrophic

Without __________, messages can have multiple meanings. - ANScontext

ISA BMPs provide a practical guide for implementing __________ __________. - ANSindustry
standards

Electrical resistance determines how much __________ is required to move electricity along a
conductor and is measured in __________. - ANSenergy;
ohms

When communicating, a person's experience & __________ will influence how the person
reacts. - ANSperceptions

Crew mobilization for a storm event is much more rapid from a __________ status. -
ANSstandby

NERC standards are specific to what line voltages? - ANS200 kV & above

An important first step in any vegetation management program should be to asses system
conditions, which is often done through an __________. - ANSinventory

Which type of cuts are less unacceptable? - ANSinternodal cuts
(e.g. topping)

,A worker neglecting to wear cut-resistant chaps while operating a chainsaw is committing an
unsafe __________, while an employer failing to provide chaps is creating an unsafe
__________. - ANSact;
condition

A conductor carrying more than __________ volts would be considered a NERC line. -
ANS200,000

Communication is both verbal & nonverbal. When a customer is confronted with contradictory
information, the person will usually believe the __________ message. - ANSnonverbal

Voluntary safety standards for pruning, trimming, repairing, maintaining & removing trees, &
cutting brush: - ANSANSI Z133

NERC standards require the reporting of all tree caused outages by __________ categories -
ANSthree

A traditional cycle will schedule maintenance __________ trees grow into conductors. -
ANSbefore

Which type of cuts are more acceptable? - ANSnodal cuts
(e.g. drop-crotch, thinning)

The __________-__________ rule suggests that workers should take time before starting a job
to check for potentially unsafe conditions & discuss them. - ANStwo-minute

According to ANSI Z133, the minimum approach distance for persons other than qualified
line-clearance arborists for 50 kV & less is __________. - ANS10 feet

Trees growing into contact with a single-phase distribution conductor pose __________ threat of
a tree-ground fault. - ANSlittle

Where should the final cut be made for proper utility pruning? - ANSjust outside of the branch
bark ridge and the branch collar

A vegetation management scheduling unit may be an entire __________ or a __________
__________. - ANScircuit;
geographical area

2 examples of protective equipment: - ANScircuit breakers
lightning receptors

On a storm site, cutting should not begin until all risks have been assessed & the __________
approach has been decided & adopted. - ANSsafest

,Actively __________ can facilitate understanding a customer's perceptions and demonstrate the
utility representative's sincere interest in a customer. - ANSlistening

As clearance work progresses, __________ between crews & dispatcher is critically important
to determine locations of downed or damaged lines. - ANScommunication

__________ negotiation uses the best aspects from both hard & soft bargaining. -
ANSinterest-based

An energized wire or conductor in a circuit is also known as a __________. - ANSphase

Fast-growing, problem species are sometimes known as __________ __________. - ANScycle
busters

Flush cuts damage which tissues? - ANSthe trunk

Clearing for a new distribution line is likely to be paid for by a __________ budget. - ANScapital

Surface temperatures at the point of contact with high voltage can reach __________ degrees
F. - ANS1,000

__________ __________ occurs when someone touches an energized fixture. __________
__________ can occur when a person touches a conductive object that is in contact with an
energized fixture. - ANSdirect contact;
indirect contact

A grid-based scheduling system is most likely to be used by highly __________ utilities. -
ANSurbanized

Why is utility pruning done? - ANSto maintain safety and rights-of-way

Reactive maintenance is often called __________. - ANShotspotting

True or False?
Guy wires are intended to help support poles but may become unintentionally energized. -
ANStrue

One of the highest personal risks in a storm is __________. - ANSfatigue

When trying to negotiate mutually agreeable solutions & gain commitment based on customer
interests, the focus should be on __________, no on specific individuals. - ANSissues

, A __________ is similar to a fuse or cutout, but it resets after a predetermined time period. -
ANSre-closer

Always consider that all lines are __________. - ANSenergized

Tree replacement programs are an important aspect of many utility customer relations programs
& focus on selecting: - ANSthe right tree for the right place

If a structurally weak tree were on or close to the utility right-of-way, __________ __________ &
__________ would be considered targets. - ANSutility lines & equipment

A challenge with grid-based scheduling is that circuits may traverse many grids, allowing for a
variety of __________ __________. - ANStree conditions

The difference in voltage between two objects someone simultaneously touches: - ANStouch
potential

Which type of pruning encourages the growth of branches away from the wires? -
ANSdirectional pruning

Minimum working distances for qualified line-clearance arborists are specified in the
__________ safety standard. - ANSANSI Z133

The sound of a running home generator should alert crews to the possibility of __________. -
ANSbackfeed

Measuring customer satisfaction by the number of __________ received is a very reactive
approach to customer relations. - ANScomplaints

Ideally, TGRs should be applied when a tree is actively growing & __________-__________
months before pruning takes place. - ANS2-3

What is the maximum amount of foliage that should be removed in one growing season? -
ANS25%
(this is according to ANSI A300)

The most expensive way to schedule work is: - ANShotspotting

__________ __________ is the difference in voltage on the ground between two of a person's
body parts near where electricity goes into the ground. - ANSstep potential

A energized human body, tree, or climbing rope are all examples or __________ contact -
ANSindirect

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller Ashley96. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $12.99. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

81989 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$12.99
  • (0)
  Add to cart