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MGT-420 Midterm Exam Questions and Answers Distinction Graded
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MGT-420 Midterm Exam Questions and Answers Distinction Graded
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MGT-420 Midterm Exam Questionsand Answers Distinction Graded
The process of management involves the functions of planning, _______ , leading and controlling - -Organizing -An effective manager achieves both high performance results and high levels of _________ among people doing the required work - -Satisfaction -Performance efficiency is a measure of the ______ associated with task accomplishment - -Resource costs -The requirement that a manager answers to a higher level boss for performance results achieved by a work team is called _______ - -
Accountability -Productivity is a measure of the _______ and _______ of work produced, relative to the cost of inputs - -Quantity, quality -_______ managers pay special attention to the external environment, looking for problems and opportunities and finding ways for the organization to best deal with them - -Top -The accounting manager for a local newspaper would be considered a _______ manager, whereas the editorial director for sports would be considered a ______ manager - -Staff, Line -When a team leader clarifies desired work targets and deadlines for members of a work team, they are fulfilling the management function of _______ - -Planning -The process of building and maintaining good relationships with others who
may help implement a managers work agendas is called _______ - -
Networking -I'm Katz framework, top managers tend to rely more on their ________ skills than do first line managers - -Conceptual -The management function of _______ is being performed when a retail manager measures daily sales in the women's apparel department and compares them with daily sales targets - -Controlling -The assumption that people are complex with widely varying needs is most associated with the _______ management approaches - -Behavioral -The father of scientific management is ______ - -Taylor -When the registrar of a university deals with students by an identification number rather than a name, which characteristic of bureaucracy is being displayed and what is its intended benefit? - -Impersonality, fairness -If an organization was performing poorly and Henri Fayol was called in as a consultant, what would he most likely suggest to improve things? - -Teach managers to better plan and control -Advice to study a job, carefully train workers to do that job, and link financial incentives to job performance would most likely come from ________ - -Scientific management -The highest level in maslows hierarchy includes _______ needs - -Self-
actualization -Which management theorist would most agree with the statement "if you treat people at grownups they will perform that way"? - -Argyris -Resource acquisition and customer satisfaction are important when an organization is viewed as a(n) _________ - -Open system -When managers try to avoid hearsay and make decisions based on solid facts and information, this is known as _______ - -Evidence based management -If you know something because of a gut feeling, your knowledge is hard on _______ - -Intuition -Laura regularly questions her professors in class and challenges conventional wisdom. She is demonstrating which of the four attributes of critical thinking? - -Intellectual independence -Mark admitted to some flaws in the plan he presented on increasing the company's strategic growth and altered his opinion based on new market research. He is demonstrating which of the four attributes of critical thinking? - -Intellectual humility -Asking "is this the most important problem to consider?" is an attempt to address which intellectual standard? - -Completeness -The management function of _______ is concerned with creating enthusiasm
for hard work among organizational members - -Leading
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