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NURS4020 IMPROVING QUALITY OF CARE & PATIENT SAFETY EXAM Q & A WITH RATIONALES
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NURS4020 IMPROVING QUALITY OF CARE & PATIENT SAFETY EXAM Q & A WITH RATIONALES
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NURS4020Improving Quality of
Care & Patient Safety
Q & A w/ Rationales
2024
,1. Which of the following is the correct definition of
quality improvement in healthcare?
a) A process of ensuring all patients receive the same level
of care
b) A systematic approach to continuously enhancing
patient care outcomes
c) A method for reducing healthcare costs
d) A practice focusing solely on patient safety
Answer: b) A systematic approach to continuously
enhancing patient care outcomes
Rationale: Quality improvement in healthcare involves the
systematic and continuous efforts to enhance patient care
outcomes, by monitoring and minimizing variation in
processes, reducing healthcare errors, and ensuring
adherence to evidence-based guidelines.
2. Which of the following is a key element of patient safety
culture?
a) Blaming individuals for errors
b) Lack of communication between healthcare team
members
c) Encouraging reporting of errors and near-misses
d) Promoting a hierarchy-based structure
Answer: c) Encouraging reporting of errors and near-
misses
, Rationale: A key element of patient safety culture is to
encourage reporting of errors and near-misses, as it helps to
identify areas for improvement, learn from mistakes, and
prevent future harm to patients.
3. What does the term "root cause analysis" refer to in
healthcare?
a) Identifying the underlying reasons for a medical
condition
b) Addressing the primary cause of a healthcare error or
adverse event
c) Assessing the risk factors associated with a patient's
condition
d) Investigating the genetic factors contributing to a disease
Answer: b) Addressing the primary cause of a healthcare
error or adverse event
Rationale: Root cause analysis involves a systematic
approach for identifying the primary cause(s) of a
healthcare error or adverse event, aiming to prevent its
recurrence by addressing the underlying issues.
4. Which of the following is an example of a preventive
measure for reducing healthcare-associated infections?
a) Regular hand hygiene practices
b) Using antibiotics for all patients
c) Allowing visitors in the isolation units
d) Ignoring infection control guidelines
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