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RS test bank questions and answers, study questions and answers exam 1-3Role, Scope, Quality, and Leadership in Professional Nursing (Rasmussen College) 2024/2025$17.49
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RS test bank questions and answers, study questions and answers exam 1-3Role, Scope, Quality, and Leadership in Professional Nursing (Rasmussen College) 2024/2025
RS test bank questions and answers, study questions and answers exam 1-3Role, Scope, Quality, and Leadership in Professional Nursing (Rasmussen College) 2024/2025
| RS test bank questions and answers, study questions and answers exam 1-
3Role, Scope, Quality, and Leadership in Professional Nursing (Rasmussen College) 2024/2025 l l O OM M oo AA R R cP SS DD || 5 59 9667 766229 9
RS test bank questions, study questions
exam 1-3
Role, Scope, Quality, and Leadership in Professional Nursing
(Rasmussen College)
Chapter 06: Making Decisions and Solving
Problems week 5
1.The risk manager informs the nurse manager of an orthopedic unit that her unit has had an increase in incident reports about patients falling during the 11-7 shift. The nurse manager knows that the best way to resolve the problem is to:
a.Use creativity.
b.Obtain support from the 7-3 shift.
c.Use institutional research.
d.Identify the problem. ANS: D
Identification of a problem is the first step in problem solving and occurs
before any other step. The most common cause for failure to resolve problems
is the improper identification of the problem/issue; therefore, problem
recognition and identification are considered the most vital steps.
REF: Page 109 | Page 110
TOP: AONE competency: Knowledge of the Health Care Environment
2.The nurse manager of a rehab unit wants to purchase a new anti-embolic stocking. To make a high-quality decision, the nurse manager would:
a.Involve the rehab staff in the decision.
b.Involve the sales representative.
c.Make the decision alone.
d.Involve administration in the decision. ANS: A
In a shared decision model, the decisions are made through an interactive, deliberate process and the staff may express and discuss options and preferences. The shared decision model has been shown to increase work performance and productivity, decrease employee turnover, and enhance employee satisfaction.
REF: Page 103 TOP: AONE competency: Communication and Relationship-
Building l OMoAR cPSD| 5967629
3.Several nurses on an adolescent psychiatric unit complain that the teens are becoming unmanageable on the 0700-1900 shift. To resolve this problem, the nurse manager decides that the staff should have a brainstorming session. The goal of brainstorming is to:
a.Evaluate problem solutions.
b.Critique the ideas of others.
c.Generate as many solutions as possible.
d.Identify only practical and realistic ideas. ANS: C
Brainstorming encourages creativity when one is beginning to problem-solve and avoids premature shutting down of ideas through early evaluation. The goal is to generate ideas, no matter how seemingly unrealistic or absurd.
REF: Page 106 | Page 107
TOP: AONE competency: Communication and Relationship-Building
4.During a fire drill, several psychiatric patients become agitated. The nurse manager quickly assigns a staff member to each patient. This autocratic decision style is most appropriate for:
a.Routine problems.
b.Crisis situations.
c.Managers who prefer a telling style.
d.Followers who cannot agree on a solution. ANS: B
An autocratic style is appropriate when rapid decision making is required, such as in a crisis situation.
REF: Page 103 | Page 104 TOP: AONE competency: Leadership
5.After the nurses who work on an adolescent psychiatric unit have had a brainstorming session, they are ready to resolve the problem of teenagers who are unmanageable. To maximize group effectiveness in decision making and problem solving, the nurse manager has:
a.Prevented conflict.
b.Formed highly cohesive groups.
c.Used majority rule to arrive at decisions. l OMoAR cPSD| 5967629
d.Encouraged equal participation among members. ANS: D
Groups are more likely to be effective if members are involved, the group is cohesive, communication is encouraged, and members demonstrate some understanding of the group process. The nurse leader or manager should provide
a nonthreatening and positive environment in which group members are encouraged to participate actively.
REF: Page 105 TOP: AONE competency: Communication and Relationship-
Building
6.To solve a problem, the nurse manager understands that the most important problem- solving step is:
a.The implementation phase.
b.Identification of numerous solutions.
c.Accurate identification of the problem.
d.Evaluation of the effectiveness of problem resolution. ANS: C
To proceed effectively, it is important to determine if a problem exists and to accurately identify a problem. Failure to resolve problems is most often linked to improper identification of the problem.
REF: Page 109 | Page 110
TOP: AONE competency: Knowledge of the Health Care Environment
7.A clinic nurse has observed another nurse deviating from agency policy in
performing wound care. The best approach for the clinic nurse to take is to:
a.Stay out of it.
b.Inform the nursing supervisor.
c.Fill out a notification form (incident report).
d.Assess the risk to the client and the agency before proceeding. ANS: D
If the situation is subjective, non-routine, and unstructured or if outcomes are
unknown or unpredictable, the nurse leader and manager may need to take a
descriptive or behavioral approach. More information (such as degree of risk to
the client and to the agency) needs to be gathered to address this situation
effectively.
REF: Page 103 TOP: AONE competency: Knowledge of the Health Care
Environment
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