Workplace Readiness Test Review
Exam/50 Questions & Answers
Interpersonal communication is best described as
a. talking into a microphone.
b. rehearsing a speech.
c. talking to oneself.
d. talking to one or more persons. - -d. talking to one or more persons -To determine if a Web site has current information, you should check
a. the Web site address
b. when the site was last updated
c. how the site is organized
d. how many other sites are listed - -b. when the site was last updated -Which of the following is not a type of nonverbal communication?
a. Facial expressions
b. Vocabulary
c. Posture
d. Gestures - -b. vocabulary -How do you exhibit responsibility?
a. Coming to work as assigned.
b. Avoiding difficult work tasks.
c. Keeping to yourself.
d. Doing something only when told by your supervisor. - -a. coming to work as assigned -Which three are items that you may be required to read each day in the workplace?
a. Letters, books, and Internet
b. Novels, newspapers, and Internet
c. Contracts, product warranties, and newspapers
d. E-mail, manuals, and requests - -d. E-mail, manuals, and requests -As teams develop and begin to perform, members display
a. animosity.
b. disrespect.
c. loyalty.
d. inflexibility. - -c. loyalty -A job application provides the employer information about your
a. education b. work experience c. ability to follow directions d. all of the above - -d -Failure to listen effectively can result in
a. dull conversations b. mistakes on the job c. misunderstandings
d. all of these - -d -Examples of reasons why you left your previous job are a. left for a better job b. returned to school c. job terminated d. all of these - -d -During a well-conducted job interview, a. the person who is being interviewed should ask all the questions b. questions should be kept to a minimum c. the person conducting the interview should ask all the questions d. both the person conducting the interview and the person being interviewed should ask questions - -d -In public speaking, nonverbal communication
a. is unimportant b. "says" a great deal to the audience c. makes the audience self-conscious d. makes very little difference to the audience - -b. -While working, an employee may need to interpret a graphic display such as a a. medical chart b. pie graph or database c. a news chat room on the Internet d. a brainstorm - -b -One way that good readers are problem solvers is
a. that they know how to solve problems that arise quickly b. that they are usually good at math too c. that they are able to skim materials for information rather than read everything to find an answer to a problem d. that they know who to call for help - -c -Intrapersonal communication occurs a. in the presence of one other person b. before an audience c. in a group of 3 or more
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