NURS4020 Improving Quality of Care & Patient Safety Q & A w/ Rationales 2024 1. Which of the following is the correct definition of quality improvement in healthcare? a) A process of ensuring all patients receive the same level of care b) A systematic approach to continuously enhancing patient care outcomes c) A method for reducing healthcare costs d) A practice focusing solely on patient safety Answer: b) A systematic approach to continuously enhancing patient care outcomes Rationale: Quality improvement in healthcare involves the systematic and continuous efforts to enhance patient care outcomes, by monitoring and minimizing variation in processes, reducing healthcar e errors, and ensuring adherence to evidence -based guidelines. 2. Which of the following is a key element of patient safety culture? a) Blaming individuals for errors b) Lack of communication between healthcare team members c) Encouraging reporting of err ors and near -misses d) Promoting a hierarchy -based structure Answer: c) Encouraging reporting of errors and near -
misses Rationale: A key element of patient safety culture is to encourage reporting of errors and near -misses, as it helps to identify areas for improvement, learn from mistakes, and prevent future harm to patients. 3. What does the term "root cause analysis" refer to in healthcare? a) Identifying the underlying reasons for a medical condition b) Addressing the primary cause of a healthcare er ror or adverse event c) Assessing the risk factors associated with a patient's condition d) Investigating the genetic factors contributing to a disease Answer: b) Addressing the primary cause of a healthcare error or adverse event Rationale: Root cause a nalysis involves a systematic approach for identifying the primary cause(s) of a healthcare error or adverse event, aiming to prevent its recurrence by addressing the underlying issues. 4. Which of the following is an example of a preventive measure for r educing healthcare -associated infections? a) Regular hand hygiene practices b) Using antibiotics for all patients c) Allowing visitors in the isolation units d) Ignoring infection control guidelines
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