Veteran Service Officer (VSO) Study Guide Solutions.

Veteran Service Officer (VSO) Study Guide Solutions. 1. VBM: Veterans Benefit Manual 2. An Advocates 1st Rule?: Do no harm 3. What document is required to represent a Veteran?: Power of Attorney(POA) 4. Can there be more than one POA active at any given time?: No, there cannot be more than one POA active at the same time 5. BVA: Board of Veterans Appeals 6. How many regional offices are there nationally?: 58 7. VA has a dual role when it comes to claims, those are?: Be a friend to the Veterans but also be a guardian of the tax payer 8. How can a claimant reopen a case filed by the VA as "final?": By presenting new and material evidence 9. What is new evidence?: Evidence that has not already been submitted to the VA 10. What is material evidence?: Evidence that helps prove a previously unproven fact 11. When can the VA deny a claim?: If the weight of the evidence is (more than half) against the claim 12. Duty to Assist: VA has the duty to assist claimants who submit a reasonably possible claim in developing evidence to support their claims.