CPI Crisis Intervention Test (Study Notes For Exam) –
Questions & Solutions
Purpose and Philosophy of Nonviolent Crisis Intervention Correct Ans
- (CSSW) Care, Security, Safety, and Welfare
Crisis Development Model Behavior and Approach Correct Ans -
(ADRT) 1. Anxiety - Be supportive 2. Defensive - Directive Attempt to
control situation 3. Risk Behavior - Physical Intervention 4. Tension
Reduction - Therapeutic Rapport
Integrated Experience Correct Ans - Our behaviors impact
behaviors of clients/students
Verbal Escalation Continuum Behaviors Correct Ans - 1.
Information Seeking Questions - Give a rational response. 2. Challenging
Question - Downplay the challenge. Stick to topic. Set limits 3. Refusal - Set
limits 4. Release - Allow venting. If possible, remove the audience. 5.
Intimidation - Take all threats seriously. Seek Assistance. 6. Tension
Reduction - Give a rational response.
Decision Making Matrix - Aids in Determining risk (likelihood, severity, and
risk) Correct Ans - Tool to help you assess risk regarding physical
behavior
Decision Making Matrix is used across other ways than Postvention.
Correct Ans - True
Nonviolent Crisis Intervention Correct Ans - Use only as a last
resort and when others safety and child's safety is at risk. Harming to self
and others.
Coping Model Correct Ans - C-Control O-Orient P-Patterns I-
Investigate N-Negotiate G-Give
C - Control Correct Ans - Ensure that emotional and physical
control is regained
, O-Orient Correct Ans - Orient yourself to the basic facts
P-Patterns Correct Ans - Look for patterns or triggers to the
behavior
I - Investigate Correct Ans - Investigate alternatives to the behavior
N - Negotiate Correct Ans - Negotiate future approaches,
expectations, and behavior
G - Give Correct Ans - Give control back, provide support and
encouragement
Anxiety Correct Ans - Change in Behavior - Rapid breathing,
fidgeting
Supportive Correct Ans - Empathic, non judgemental approach -
Listening, Clarifying
Defensive Correct Ans - Beginning to lose rationality - refuse,
yelling
Directive Correct Ans - Decelerating an escalating behavior - be
clear and set limits, not too much language
Risk Behavior Correct Ans - Behaviors that may present a risk to
self or others. Pushing away a chair, biting, hitting, running
Physical Intervention Correct Ans - Disengagement and/or holding
skills to manage risk behavior
Tension Reduction Correct Ans - Decrease in physical and
emotional energy - shutdown, sleep, I am sorry
Therapeutic Rapport Correct Ans - Reestablish communication -
tomorrow is a new day
Non Verbal Communications Correct Ans - Proxemics, Kinesics, and
Haptics
Questions & Solutions
Purpose and Philosophy of Nonviolent Crisis Intervention Correct Ans
- (CSSW) Care, Security, Safety, and Welfare
Crisis Development Model Behavior and Approach Correct Ans -
(ADRT) 1. Anxiety - Be supportive 2. Defensive - Directive Attempt to
control situation 3. Risk Behavior - Physical Intervention 4. Tension
Reduction - Therapeutic Rapport
Integrated Experience Correct Ans - Our behaviors impact
behaviors of clients/students
Verbal Escalation Continuum Behaviors Correct Ans - 1.
Information Seeking Questions - Give a rational response. 2. Challenging
Question - Downplay the challenge. Stick to topic. Set limits 3. Refusal - Set
limits 4. Release - Allow venting. If possible, remove the audience. 5.
Intimidation - Take all threats seriously. Seek Assistance. 6. Tension
Reduction - Give a rational response.
Decision Making Matrix - Aids in Determining risk (likelihood, severity, and
risk) Correct Ans - Tool to help you assess risk regarding physical
behavior
Decision Making Matrix is used across other ways than Postvention.
Correct Ans - True
Nonviolent Crisis Intervention Correct Ans - Use only as a last
resort and when others safety and child's safety is at risk. Harming to self
and others.
Coping Model Correct Ans - C-Control O-Orient P-Patterns I-
Investigate N-Negotiate G-Give
C - Control Correct Ans - Ensure that emotional and physical
control is regained
, O-Orient Correct Ans - Orient yourself to the basic facts
P-Patterns Correct Ans - Look for patterns or triggers to the
behavior
I - Investigate Correct Ans - Investigate alternatives to the behavior
N - Negotiate Correct Ans - Negotiate future approaches,
expectations, and behavior
G - Give Correct Ans - Give control back, provide support and
encouragement
Anxiety Correct Ans - Change in Behavior - Rapid breathing,
fidgeting
Supportive Correct Ans - Empathic, non judgemental approach -
Listening, Clarifying
Defensive Correct Ans - Beginning to lose rationality - refuse,
yelling
Directive Correct Ans - Decelerating an escalating behavior - be
clear and set limits, not too much language
Risk Behavior Correct Ans - Behaviors that may present a risk to
self or others. Pushing away a chair, biting, hitting, running
Physical Intervention Correct Ans - Disengagement and/or holding
skills to manage risk behavior
Tension Reduction Correct Ans - Decrease in physical and
emotional energy - shutdown, sleep, I am sorry
Therapeutic Rapport Correct Ans - Reestablish communication -
tomorrow is a new day
Non Verbal Communications Correct Ans - Proxemics, Kinesics, and
Haptics
