Crisis Intervention Test #2 – Questions & Solutions
What are the differences between long-term therapy and crisis
intervention? Correct Ans - Common sense: in the name, look over
table 5.1 p. 96
What are the three types of presenting crises? Correct Ans -
Chronic, Social/Environmental, and Combination of Types
What is Chronic? Correct Ans - Chronic mental illness
-Mental health clinics
Poor, don't receive what they need
What is Social/Environmental Crises? Correct Ans - Precipitating
events that may be unexpected
Survivors of violent crimes or natural disasters, terminally ill, etc.
Acute interpersonal problems in their social environment/ ALL emotions
What is Combination of Types? Correct Ans - Combination of the
two
Overlapping
Rule rather than exception
What populations receive services in social/environmental crises?
Correct Ans - Runaways, addicts, physically disabled, crime victims,
survivors, terminally ill, veterans, etc.
What is Commitment? Correct Ans - Clients need to:
-remain outpatient, if stable
-be hospitalized "committed" if dangerous to themselves or others
What is Disposition? Correct Ans - Construct provisional diagnoses
and treatment recommendations
Client can reject or accept services
Adjust and confirm treatment plan
What is Anchoring? Correct Ans - Client NEVER left alone (initial
visit)
Verbal orientation
, What are the reasons for "Mobile Crisis teams" Correct Ans -
Necessary to make home visits to provide services for certain clients
(elderly, disabled)
-When client is out of control or unwilling you go wherever the client is
What is the Community Mental Health Act of 1963? Correct Ans -
Clinics receiving federal funds must provide 24 hour emergency service.
Mobile crisis team is an answer to that
What are two problems with mobile crisis teams? Correct Ans -
Mostly in urban areas
Time consuming for traveling
What are twelve topics covered in the 40 hour CIT training sessions?
Correct Ans - Cultural awareness, developmental disabilities, treatment
strategies, suicide intervention, medications and side effects, defusing and
de-escalating techniques, fishbowl, etc.
What are defusing and de-escalating techniques? Correct Ans - 7
Skills:
-how and when to use open and close ended questions
-what owning statements are and why important
-how to keep clients secure w/o cornering them
-officer and client safety
-crowd control
-when and when not to use reflection of feelings or thinking
-summary recapping techniques and restatement
What are Anxiety Reactions? Correct Ans - Fear of failure, many
triggers, "scenario with Melanie"
What is Regression? Correct Ans - Client is overwhelmed; retreats
to familiar styles
What are Problems of Termination? Correct Ans - Client suddenly
discloses new problems just before counseling was ending
Signs of dependency
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