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MNB1601 Assessment 4
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MNB1601 Assessment 4 Answers
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Assessment 4: Attempt review https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=146UNISA 2024 MNB1601-24-S1 Welcome to MNB1601! Assessment 4
QUIZ
Started on Monday, 5 February 2024, 11:21 AM
State Finished
Completed on Monday, 5 February 2024, 12:20 PM
Time taken 58 mins 33 secs
Marks 19.00/20.00
Grade 95.00 out of 100.00
Question 1
Correct
Mark 1.00 out of 1.00
The Cure Day Hospital Somerset West is a new state-of-the-art healthcare facility
in the Helderberg area offering same-day surgical procedures by quali�ed doctors
and assisted by dedicated and quali�ed nursing staff. The dental surgeon at Cure
Day Hospital is classi�ed as which kind of operational process?
Select one:
a. Professional service
b. Service shop
c. Mass service
d. Batch service
The correct answer is: Professional service
1 of 10 2024/02/05, 12
,Assessment 4: Attempt review https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=146
Question 2
Correct
Mark 1.00 out of 1.00
The busiest airspace in Africa is above Johannesburg. Here we have the O.R
Tambo International Airport (ORTIA) cooperating with the Rand and Lanseria
airports. Failures in operations processes at ORTIA can occur at any time. If a
failure occurs because the workers go on strike because of wage disputes, this
can be classi�ed as a _____________ failure.
Select one:
a. supplier
b. facility
c. customer
d. staff
The correct answer is: staff
Question 3
Correct
Mark 1.00 out of 1.00
The busiest airspace in Africa is above Johannesburg. Here we have the O.R
Tambo International Airport (ORTIA) cooperating with the Rand and Lanseria
airports. The ORTIA was recently upgraded and improved to accommodate more
�ights and customers. Airport operations planning and control activities are
aimed at _____________ .
Select one:
a. reconciling the provision ability of the operations facility with the
demand for speci�c services
b. foreseeing how technology can improve a speci�c operational process
c. screening the concepts based on feasibility
d. generating different ideas for new services
The correct answer is: reconciling the provision ability of the operations facility
with the demand for speci�c services
2 of 10 2024/02/05, 12
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