Exam (elaborations)
COM 2601 Assignment 1 Semester 1 2024 due march 20
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COM 2601 Assignment 1 Semester 1 2024 due march 20
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A+COM 2601
Assignment 1
Semester 1
2024
THIS DOCUMENT
CONTAINS ANSWERS
WORKINGS AND
SOLUTION TO THE
QUESTION BELOW
ADMIN
JIMMYCOSMAS
, Question 1
1.1 Define and describe the term organisational communication. (8) 1.2 Name
and discuss the potential effects of communication technology on
organisational communication. (6)
1.1 Define and describe the term organisational communication (8):
Organizational communication refers to the process of exchanging
information and messages within an organization, involving the flow
of data, ideas, opinions, and instructions among its members. It is a
vital aspect of management that facilitates coordination,
collaboration, and decision-making within an organizational
structure. Effective organizational communication ensures that all
members understand their roles, responsibilities, and objectives,
contributing to the overall success and efficiency of the
organization.
Organizational communication can take various forms, including
formal channels such as official memos, reports, meetings, and
emails, as well as informal channels like casual conversations, social
interactions, and grapevine communication. It encompasses both
downward communication (from higher to lower levels), upward
communication (from lower to higher levels), and lateral
communication (between members at the same hierarchical level).
1.2 Name and discuss the potential effects of communication
technology on organisational communication (6):
Communication technology has significantly impacted organizational
communication, influencing how information is transmitted,
received, and processed. Here are some potential effects:
1. Increased Efficiency: Communication technologies, such as email,
instant messaging, and collaboration platforms, streamline the
exchange of information, reducing the time required for
communication and decision-making processes.
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