CCMA EXAM (NHA) Questions and answers, rated A+/ Examminable Questions and answers For 2024/25. Rated A+
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NHA
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NHA
CCMA EXAM (NHA) Questions and
answers, rated A+
1:10 Solution - -most readily available and least expensive disenfectant
1st draw for capillary - -lavender tube
2nd choice vein for venipuncture most often the only one palpatable in an obese pt - -Cephalic vein
2nd draw for capillary - -tubes ...
1:10 Solution - ✅✅-most readily available and least expensive disenfectant
1st draw for capillary - ✅✅-lavender tube
2nd choice vein for venipuncture most often the only one palpatable in an obese pt - ✅✅-Cephalic vein
2nd draw for capillary - ✅✅-tubes with additives
3 skills of the phlebotomist - ✅✅-social, clerical, technical
3rd draw for capillary - ✅✅-tubes without additives
5 Modes of Transmission - ✅✅-Droplet, Airborne, Common Vehicle, Vectorborne, Contact (direct or
indirect)
,99% of formed elements in blood - ✅✅-RBC's or Erythrocytes
120 days - ✅✅-normal life span of an RBC
A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS & WEDNESDAYS & ALL ONCOLOGY
PATIENTS ON TUESDAYS & THURSDAYS. WHAT TYPE OF SCHEDULING IS THE CLINIC USING? - ✅✅-
CLUSTER SCHEDULING
A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS AND WEDNESDAYS AND ALL ONCOLOGY
PATIENTS ON TUESDAYS AND THURSDAYS. WHICH TYPES OF SCHEDULING IS THE CLINIC USING? - ✅✅-
CLUSTER SCHEDULING
A first-time patient is late arriving to the office which of the following should the medical assistant say
first? - ✅✅-"HELLO. WELCOME TO OUR OFFICE"
A MA AT A FACILITY RECIEVES A CALL FROM A PATIENT WHO IS REQUESTING THE TOTAL COST OF A
SURGICAL PROCEDURE. WHICH IS AN APPROPRIATE RESPONSE BY THE MA ? - ✅✅-PROVIDE THE
PATIENT WITH AN ESTIMATED COST FOR THE PROCEDURE
,A MA DISCOVERS A GARBAGE CAN FIRE HAS STARTED IN THE BREAK ROOM. ACCORDING TO THE "RACE"
ACRONYM FOR EMERGENCY RESPONSE. WHICH ACTION SHOULD MA TAKE FIRST? - ✅✅-EVACUATE
STAFF & PATIENTS IMMEDIATE
A MA DISCOVERS AN UNIDENTIFABLE LIQUID ON THE FLOOR OF ONE OF THE CLINIC'S TREATMENT
ROOMS. WHICH MATERIALS SHOULD THE MA USE TO REMOVE & DISPOSE OF THE LIQUID? - ✅✅-A
CLEAN-UP KIT
A MA HAS A BLOOD PRESSURE CUFF INFLATED AND PARTIALLY OPENS THE VALVE TO DEFLATE AS HE
LISTENS WITH A STETHOSCOPE. WHEN SHOULD HE READ THE DIASTOLIC PRESSURE? - ✅✅-WHEN THE
SOUND DISAPPEARS
A MA has a request to collect a routine CBC from a healthy 10-month- old infant. Which of the following
is the most appropriate collection site? - ✅✅-LEFT HEEL
A MA HAS JUST RECEIVED A DEROGATORY E-MAIL FROM A DISSATISFIED PATIENT. WHAT ACTION
SHOULD THE MA TAKE? - ✅✅-PRINT THE E-MAIL AND MAKE NOTES ABOUT TOPICS TO BE ADDRESSED
PRIOR TO FORMULATING A RESPONSE
, A MA has requested a preauthorization for a patient's referral to a specialist. Which of the following is a
reason for the claim submitted by the specialist to be denied? - ✅✅-THE SERVICES IS PROVIDED AFTER
THE EXPIRATION DATE
A MA in an emergency clinic is admitting several patients. The assistant should recognize that the
provider should see which of the following patients first? - ✅✅-AN OLDER ADULT PATIENT WHO HAS
DIABETES AND HAS A BLOOD PRESSURE OF 80/42 mm Hg
A MA IN AN OUTPATIENT FACILITY IS PREPARING A PATIENT FOR A VENIPUNCTURE. WHICH ACTIONS
SHOULD THE ASSISTANT TAKE TO CONFIRM THE PATIENT'S IDENTIFY? - ✅✅-ASK THE PATIENT TO STATE
AND SPELL THEIR FULL NAME & PROVIDE THEIR DOB
A MA IS ADDING INFORMATION TO A PATIENT'S COMPUTERIZED PROBLEM-ORIENTED MEDICAL
RECORD (POMR) INTO WHICH SECTIONS OF THE POMR SHOULD THE MA ENTER THE PATIENT'S HEALTH
HISTORY & LABORATORY RESULTS? - ✅✅-DATABASE
A MA is administering an injection, and the patient faints. Which of the following actions should the
assistant take? - ✅✅-PLACE THE PATIENT IN A SUPINE POSITION
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