Chapter 1- The medical assistant
American Medical Technologists (AMT) - answerA certifying organization for medical assistants
Knowledge base - answertheory
skills - answerprocedures
behaviors - answerprofessional characteristics or attitudes
American Association of Medical Assistants (AAMA) - answerA professional organization for medical assistants; 1955;
What is the primary purpose of the AAMA? - answerraise the standards of the MA to a professional level
What do AAMA members receive? - answerbimonthly management, CMA today, which is devoted to educational articles written by experts in allied health and related fields
Three types of skills - answerGeneral, Administrative and Clinical
General skills - answercommunication skills, critical thinking, analyze info
Communication - answerskill is necessary to promote important exchanges of info between the provider and the patient also know as the liaison
Legal and ethical concepts - answerconcerned with legal, ethical, moral, and professional conduct in the execution of medial assisting duties.
What do Legal and ethical skills do? - answerHelp prevent unnecessary litigation and keep the MA practicing within their scope of practice
Patient education - answertopics include disease prevention and management, medication management, and overall health maintenance
Who is the advocate for the pt. - answerThe medical assistant
Operational functions - answerfunctions necessary to keep equipment and facility running effectively
Administrative skills - answerhelps manage the business affairs of the practice and includes administrative procedures and practice finance
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