CPPS Practice Exam – Culture Complete Questions & Answers(RATED A+)

A hospital is using the AHRQ Hospital Survey on Patient Safety Culture. There were 80 employees who responded. Responses to the survey item that states "we have patient safety problems in this unit" were as follows: Response # of Respondents Strongly Agree 16 Agree 32 Neither Agree nor Disagree 12 Disagree 17 Strongly Disagree 3 What is the Percent Positive Score that should be reported for this item? A. 75% B. 60% C. 25% D. 20% - ANSWER C. 25% To improve culture of safety survey results, an organization should: a) Offer coaching and apply Just Culture principles to leaders in lower performing areas b) Acknowledge and celebrate high performing areas in front of leadership c) Perform root cause analysis on underperforming units to better understand their results d) Identify best practice in high performing units and disseminate to other settings - ANSWER d) Identify best practice in high performing units and disseminate to other settings The human resource department asked the patient safety specialist for recommendations on new policies to help support safety culture. The recommendation that best promotes a culture of safety is: a) Sending human resources all event data so they can record involvement in adverse events in personnel files b) Including human resources in all root cause analyses so they can provide guidance on recommended training updates for staff c) Implementation of routine use of a t