Performance Management presentation is about Hoshin planning, the cascading attribute of the Hoshin planning process, the balanced scorecard, customer perspective, customer view of cost, internal perspective, innovation and learning perspective, financial perspective, closed-loop management system ...
cascading attribute of the hoshin planning process
innovation and learning perspective
fi
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Operations Management
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PERFORMANCE
MANAGEMENT
UNIT 12
,The foundation theme of operations is:
Process improvement
and
Product improvement
in an environment of increasing customer
expectations and requirements
,HOSHIN PLANNING
It is a systematic process that looks at the
organisation and defines long-range business
objectives
It is ensured that all employees fully
understand the long-range goals and follow a
co-ordinated plan to make that vision a
reality
, It provides for a breakthrough objective focus
to determine the most effective actions and
the development of plans to support those
actions
Formal review processes are implemented to
measure performance and provide a
framework for learning
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