MAA NHA Certification Exam Questions with 100% Correct Answers | Verified | Latest Update
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Course
NHA
Institution
NHA
MAA NHA Certification Exam Questions with 100% Correct Answers | Verified | Latest Update
An office manager asks an MAA to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the MAA use to mail the letter? Certified mail, first-class mail, pr...
Which of the following is the abbreviation for an electroencephalogram? EKG; EEG; ECG; or
EBB - ✔✔EEG
An MAA observes another office worker altering notes in a patient's record to justify medical
necessity so that payment is made. What is this action considered? Negligence; Fraud;
Auditing; Unbundling. - ✔✔FRAUD
A patient receives an EOB stating services will not be covered because of Out-of-pocket medical
expenses not yet met. The amount owed is defined as? Deductible; Copay; Allowed amount;
Coinsurance. - ✔✔Deductible.
Which of the following is an example of open hours scheduling? Patients arrive at their own
convenience; Multiple patients are seen and one time; patients who have similar diagnoses
are sched for the same time; or multiple patients are scheduled at the beginning of each hour?
- ✔✔Patients arrive at their own convenience.
Which of the following is the most efficient method for an MAA to collect payment for services?
Collect due amounts at the time of visit; send a monthly statement to the patient; call the patient
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