TEST BANK for Effective Management of Long-Term Care Facilities 4th Edition by Douglas A. Singh. All
Chapters 1-19
TEST BANK for Effective Management of Long-
Term Care Facilities 4th Edition by Douglas A.
Singh. All Chapters 1-19
Test Bank Page 1
, TEST BANK for Effective Management of Long-Term Care Facilities 4th Edition by Douglas A. Singh. All
Chapters 1-19
1. OVERVIEW OF PRODUCTION AND OPERATIONS
STRATEGY
Production/operations management is the process, which combines and transforms various
resources used in the production/operations subsystem of the organization into value added
product/services in a controlled manner as per the policies of the organization.
PRODUCTION MANAGEMENT
Interrelated management activities, which are involved in manufacturing certain products
OPERATIONS MANAGEMENT
Interrelated management activities, which are involved in manufacturing certain services
PRODUCTION
A process by which goods and services are created. (Edwood Buffa)
CLASSIFICATION OF PRODUCTION SYSTEM
Test Bank Page 2
, TEST BANK for Effective Management of Long-Term Care Facilities 4th Edition by Douglas A. Singh. All
Chapters 1-19
PRODUCTION PLANNING AND CONTROL
Production planning and control is a tool available to the management to achieve the stated
objectives.
―Direction and coordination of firms‘ resources towards attaining the prefixed goals.‖
Thus, a production system is encompassed by the four factors. i.e., quantity, quality, cost and
time.
Production planning and control has three phases namely:
A. Planning Phase
B. Action Phase
C. Control Phase
5|Page
Test Bank Page 3
, TEST BANK for Effective Management of Long-Term Care Facilities 4th Edition by Douglas A. Singh. All
Chapters 1-19
MODULES OF PRE-PLANNING
The modules of prior planning are as follows:
1. Product development and design
Process of developing a new product with all the features, which are essential for
effective use in the field, and designing it accordingly. At the design stage, one has to
take several aspects of design like, design for selling, design for manufacturing and
design for usage.
2. Forecasting
An estimate of demand, which will happen in future. Since, it is only an estimate based
on the past demand, proper care must be taken while estimating it. Given the sales
forecast, the factory capacity, the aggregate inventory levels and size of the work force,
the manager must decide at what rate of production to operate the plant over an
Test Bank Page 4
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