3.1 Description of the current status of the information agency; and
Analyse the status of the library and/ information service offered by the selected information
agency to all types of users.
The Vhembe Library currently faces several challenges in its information agency. The library is struggling to
keep up with the technological advancements and changing user needs. The physical space of the library
is also limited, making it difficult to accommodate all users. The library's collection is not as up-to-date as it
could be, and there are issues with the organization and accessibility of the materials.
Despite these challenges, the library still offers a valuable information service to all types of users. It
provides access to a variety of print and electronic resources, including books, journals, and online
databases. The library also offers research assistance and reference services to help users navigate
through the available information. In addition, the library provides computer and internet access for those
who may not have it at home.
Overall, while the Vhembe Library may face some obstacles in its current state, it continues to provide
essential information services to its users. It will be important for the library to address its challenges and
adapt to the changing information needs of its users in order to remain relevant and effective in the future.
In your answer, provide details of the following:
3.2 Evaluate the information agency using a “SWOT” analysis and propose the future direction of the
information service
Your answer should include the following:
3.2.1Explanation of “SWOT” analysis
3.2.2 Suggest strategies that may be used to overcome the “WT”.
3.2.3 How would you implement the proposed strategy mentioned in 3.2.2
3.2.4 Describe the impact of the proposed strategy on the delivery of the service in the selected
information agency
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