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2023/2024 Florida BRT Corrections – Communications/ Communications/ HFRG Defensive Tactics Questions And Answers 100% $12.99   Add to cart
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2023/2024 Florida BRT Corrections – Communications/ Communications/ HFRG Defensive Tactics Questions And Answers 100%

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nonverbal communication - ANSWER-communication using body movements, gestures, methods of eye contact, and posture (whether seated or standing) barriers of effective communication - ANSWER-• use of profane, derogatory, or disrespectful language • stereotyping • use of derogatory hand ge...

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  • March 3, 2024
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  • 2023/2024
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  • 2023/2024 Florida BRT
  • 2023/2024 Florida BRT

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2023/2024 Florida BRT Corrections – Communications / Communications / HFRG Defensive Tactics Questions And Answers 100 % nonverbal communication - ANSWER -communication using body movements, gestures, methods of eye contact, and posture (whether seated or standing) barriers of effective communication - ANSWER -• use of profane, derogatory, or disrespect ful language • stereotyping • use of derogatory hand gestures or body movements • stress and fatigue on the part of either party • inability to communicate in the same language • lack of cultural understanding • failure to listen actively • use of jargon • tone of voice • negative attitude • environmental distractions such as background noise younger inmates - ANSWER -provide clear, consistent instructions and consequences older inmates - ANSWER -may not be able to complete more than a one -step or two -step directions inmates of the opposite sex - ANSWER -avoid the appearance of impropriety command presence - ANSWER -body language that projects confidence, poise, and a profess ional demeanor verbal command - ANSWER -an authoritative statement used to direct, influence, or give orders to a person or group courtesy - ANSWER -being respectful when interacting with others and treating them in a dignified manner, regardless of status , race, gender, appearance, or behavior interpersonal communication - ANSWER -involves the exchange of ides, messages, or information between two or more people through speaking, writing, or adopting a behavior to affect some kind of action elements of effective communication - ANSWER -• consider what you want to say and construct the message in your head • convey the message via verbal, nonverbal, telecommunication, or written format to the person or group to whom it is intended for • allow time for the person or group to receive or understand the message • gauge whether you have received an appropriate resp onse or change in behavior from the person or group you addressed active listening - ANSWER -giving full attention to what is being said and taking time to understand the message without interrupting elements of active listening - ANSWER -• maintaining eye contact, facing the speak er, and leaning slightly forward to confirm attentiveness through body language • keeping an open mind and avoiding bias to hear all the facts • identifying key words that should alert you, such as "kill," "suicide," "getting out," and "hang"

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