CMN 003v Midterm Exam Questions with 100% Correct Answers
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Course
CMN 003v
Institution
CMN 003v
Relational Needs Correct Answer need for social connection
Identity needs Correct Answer how we portray ourselves (ex: formal in 1 place, casual another)
Informational needs Correct Answer decision making
Instrumental needs Correct Answer arrangements (everday needs ex: making calls)
Ex...
CMN 003v Midterm Exam Questions with 100% Correct Answers Relational Needs Correct Answer need for social connection
Identity needs Correct Answer how we portray ourselves (ex: formal in 1 place, casual another)
Informational needs Correct Answer decision making
Instrumental needs Correct Answer arrangements (everday needs ex: making calls)
Explicit rule Correct Answer clearly articulated expectations for behavior
Implicit rule Correct Answer implied rules that almost everyone in a certain group understands
Verbal vs nonverbal communication Correct Answer Verbal uses language, non verbal is behavior or characteristics
Content dimension Correct Answer literal information being communicated
Relation dimension Correct Answer signals about the nature of the relationship, expresses how you feel about the other person
Metacommunication Correct Answer communication about communication
Ex: "don't take this the wrong way"
Elements of communication model Correct Answer Messages- verbal and nonverbal
Senders - the source of the encoded idea
Receiver - decodes the message
Channels- a pathway to communicate (ex: email)
Context - the physical and psychological environment
Noise - interferes with receives ability to understand
Feedback - reactions to a message
Communication is dynamic!
Types of noise Correct Answer physical (ex: music), physiological (ex: hunger), psychological (ex: concerns)
Downward communication Correct Answer from superiors to subordinates
Upwards communication Correct Answer subordinates to supriors Lateral communication Correct Answer among colleagues
Strategies for networking Correct Answer be a giver (take initiative to share info), use multiple communication networks, maintain strong and weak ties
How to build credibility Correct Answer Build trust, develop rapport (harmony), listen actively, maintain integrity and accountability, adapt to audience.
Active listening Correct Answer using full attention. Anticipate how speaker thinks and feels. Be willing to understand.
Effective vs. Appropriate communication Correct Answer effective is how well you achieve your goal, appropriate is being considerate of implicit explicit, culture and time.
Self monitoring Correct Answer awareness of one's behavior and how it affects others
Cognitive complexity Correct Answer understand a situation in multiple ways
Emotional intelligence Correct Answer perceive and accurately express emotions
Ethical communication Correct Answer judge whether something is morally right or wrong.
What do employers want Correct Answer competence, credibility, and confidence
What is communication Correct Answer unavoidable, strategic, instrumental, identity management, relational, irreversible, a process
Culture Correct Answer the totality of learned, shared symbols, language, values, and norms that distinguish one group of people from another
Co-culture Correct Answer groups of people who share values, customs, and norms related to mutual interests or characteristics besides their national citizenship
Nationality vs ethnicity vs race Correct Answer Nationality = status as a citizen, ethnicity
= perception of ancestry and heritage, race = differences in physical characteristics
Sex vs gender vs sexuality Correct Answer sex = biological
Gender = social and psychological
Sexuality = sexual orientation
Individualistic culture Correct Answer culture that focuses on individual achievement and autonomy
Collectivist culture Correct Answer responsibility is family, communities, employer
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