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Crew Trainer Study Guide | 100% Correct Answers | Verified | Latest 2024 Version
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What are the keys being an expert? - Accuracy, and Speed What is the first station taught in McDonald's - French Fries Name 2 reasons why it is critical that we deliver Brand Promise to all customers - 1) Crew needs to feel good about themselves and working at mcdonalds 2) you have to be able to deliver QSC&V (Quality Service Cleanliness) 4) What is an open ended question? - a question that Cannot be answerd by yes or no. {why is important to have clean restrooms?} What does SOC stand for? - S-Station O-Observation C-Checklist 6) What are 2 types of skills you will teach new crew in the restaurant? - Service and Production
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