WGU C464 exam fully solved & verified for accuracy 2024

What are the four challenges of communication? Effective communication requires high intellectual abilities, not everyone values communication, over rely on media, hard time understanding diffrent cultures Parts of the Linear Model of Communication? Sender, encoding, Decoding, message, receiver Five phases of the linear model of communication? Deciding, encoding, transmitting, perceiving, Decoding and assigning meaning to the message Parts of the transactional model? Sender, encoding, deciding, message, channel, receiver Three elements of communication? Deciding: what is appropriate Build and develop skills: helps decide how to send a message Motivated: must be willing to communicate What are the three steps to the perception process? Selection, organization, interpretation 4 types of selection Selective exposure: people that attain information that goes with preexisting beliefs Seduction attention: focus on what is interesting to us and ignore other Selecting and filtering messages: applying own unique experience Selective recall: remember things interesting to us 4 ways we organize information? Distinguishing between figure and ground Closure Proximity Similarity self-esteem how you feel about yourself self-concept our understanding and evaluation of who we are What is attribution error? Interpreting other actions or behaviors incorrectly What are two types of attribution errors? Fundamental attribution error: letting something positive or negative about some overshadow who they are Self-serving bias What are the four steps to effective self-presentation/ impression management? Set a goal Create strategy Execute strategy Modify negative perception What are four ways we can define culture according to Taylor? Values and beliefs Lifestyle things they buy Rules followed What is a co-culture? a culture that exists within a larger cultural context Individualism vs. Collectivism Individualism: Independent and assertive Collectivism: someone who works well in a group High Context vs. Low Context High context uses non-verbal communication Low context uses clear communication High power distance vs. low power distance High power distance values social rank Low power distance values equality Masculinity a s femininity Masculinity: strong, forceful Femininity: nurturing, caring polychronism vs. monochronism Monochronism: do one thing at a time, strict schedule Polychronism: likes to multitask, doesn't have to be on time 5 skills for demonstrating intercultural competence? 1. Prepare for intercultural situations 2. Adapt to norms of host culture 3. Everyone is influenced by cultures and co-cultures 4. Be more tolerant 5. Use generalization with caution What are 4 criteria for determining the strengths and weaknesses of digital media? 1. Compacity for instant feedback 2. Compacity for multiple cues 3. The mediums capacity for transmitting natural language 4. Compacity for personality Kinesics the study of body motions as a systematic mode of communication Nonverbal communication kinesics Used alongside verbal communication to indicate meaning, tone, and emotions; effective listening requires perceiving and interpreting both types of messages What are five subtypes for nonverbal communication kinesics? 1. Proxemics: space management 2. Chromatics: how communicators use time 3. Haptics: Touch communication 4. Paralanguage: how your voice affects expressions 5. Artifacts: ornaments and adornments Nonverbal communication- haptics Descibes the use of touch in communication Nonverbal communication-proxemics How space is used and manages the space around them What are the four types of distances? 1. Intimate distance: up to 18 inches 2. Personal distance: 18 inches to 4 feet 3. Social distance: 4-12 feet 4. Public distance: greater then 12 feet Nonverbal communication- chronemics Communication based on time nonverbal communication- artifactual Ornaments for physical features nonverbal communication- paralanguage Vocal cues The four characteristics of language? 1. Language is culture: self- expression. 2. Language has a decorative and connotative meaning 3. Language is abstract: replace words with objects 4. Language is powerful: self-expression Denotation The dictionary definition of a word Connotation an idea or feeling that a word invokes in addition to its literal or primary meaning. Abstarct vs. concrete language Abstract: refer to intangible like feelings, honor Concrete: very vivid examples Three parts of the FRIO model 1. Inclusion needs: wanting to be acceptable friend, relationships 2. Control needs: relationships that build confidence 3. Affection needs: needs another people's approval First stage of relational development- initing stage Initiate conversation for dating work Joharis window Open, Blind, Hidden, Unknown whether its known to you or other Social Penetration Theory a theory suggesting that disclosures in a relationship become increasingly intimate as the relationship develops What are two key components 1. Disclosure of breadth: range of topic being discussed 2. Disclosure of depth: how much is being shared Second stage of relational development What are the five intensification strategies? 1. Increasing the amount of time spent with someone 2. Providing social and emotional support for each other 3. Helping individuals by doing favors with them 4. Giving tokens of affection to one another 5. Having "relationship talk" Third stage of relational development- maintenance stage. What are three dialectal tensions? 1. Connection/ autonomy