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Leadership SATA Multiple Choice questions and correct answers, With Complete Solution 2024.
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Leadership SATA Multiple Choice questions and correct answers, With Complete Solution 2024.
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Leadership SATA Multiple Choice questionsand correct answers, With Complete Solution
2024.
A nurse manager at Morgan Hill Community Hospital is known to be an excellent nursing manager by
the personnel working on her nursing unit. The nurse manager exhibits which of the following
behaviors (select all that apply)?
a. Knows the personnel and addresses them by name
b. Intervenes when she receives complaints
c. Has a consistent style that never varies
d. Is visible on the nursing unit by all shifts on a frequent basis
e. Evaluates a number of aspects of problems prior to making decisions
f. Uses decision by consensus to resolve conflicts
g. Fosters collaboration
a, d, e, g
To reach Magnet status the nursing service in a hospital must attain competency in which of the
following areas (select all that apply)?
a. Professionalism
b. Use of critical thinking skills
c. Business skills and principles
d. Leadership
e. Communication and relationship management
f. Knowledge of the healthcare environment
g. Implementation of an acuity-based staffing system
a, c, d, e, f
Which of the following behaviors build trust between leaders and employees in an organization (select
all that apply)?
a. Sharing relevant information
b. Encouraging competition via winners and losers
c. Reducing controls
d. Meeting expectations
e. Avoiding discussion of sensitive issues
a, c, d
Which of the following factors are central to successful nursing leadership (select all that apply)?
,a. Access to information and resources
b. Respectful and collaborative teamwork
c. Supportive cultures in which nurses are valued for their expertise
d. Formal and informal power
e. Vertical compensation
a, b, c, d
Which of the following definitions apply to management (select all that apply)?
a. It is a process of inspiring people to accomplish goals through support and confidence building.
b. It is the process of coordination and integration of resources to accomplish specific goals.
c. It includes the activities of planning, organizing, coordinating, directing, and controlling.
d. It is a process of planning and directing human effort to achieve established objectives.
e. It is the directing of the organizations' money, facilities, and supplies to achieve results.
b, c, d, e
Which of the following statements are accurate descriptors regarding change (select all that apply)?
a. Organization-wide change is more sustainable when leadership imposes the change.
b. Change within an organization is often externally imposed.
c. Change within an organization may originate internally.
d. Nurses do not need to participate actively in the organizational changes.
e. Change is often complex and irrational.
b, c, e
Learning organizations adapt to change through their ability to be open, dynamic, and responsive to
changes in the environment. Which of the following learning disciplines are true of these types of
organizations (select all that apply)?
a. Learning is conducted in individual parts rather than in groups.
b. Viewing the organization as an interrelated system is known as systems thinking.
c. Individuals utilize mental models to understand how their vision affects their decisions and actions.
d. Shared vision is conducted within a group to determine plans to get to the preferred future.
e. Personal mastery encourages individuals to create results as they see fit.
b, c, d
During periods of stress and change, which of the following strategies should managers use to provide
emotional support to staff members (select all that apply)?
a. Reframe difficult questions.
b. Communicate facts through e-mail.
c. Provide active listening.
d. Promote action steps and solutions.
, e. Keep staff informed of decisions.
f. Communicate with participation.
a, c, d, e, f
The probability of effectiveness of the change process can be increased through several techniques.
Which of the following actions will likely increase effectiveness (select all that apply)?
a. Explain the rationale for a change so that individuals understand it.
b. Simply announce the change without laying a foundation.
c. Give participants all the information they need.
d. Rely only on formal authority in implementing change.
e. Help individuals cope with change.
a, b, e
A group of nurses is showing resistance to changes the manager is making with regards to staffing.
Which of the following ways can the manager deal with the emotionality of the situation (select all
that apply)?
a. Use persuasion.
b. Give the nurses adequate notice of change.
c. Avoid discussion.
d. Explain the rationale and patient impact.
e. Inform staff that senior leadership made the decision.
b, d
The IOM report, To Err is Human: Building a Safer Health System, recommends supporting nursing by
(select all that apply):
a. moving from a reactive culture to one that is fair and just.
b. demonstrating authoritarian behaviors.
c. mandating nurses to meet patient needs.
d. providing a safe and efficient workspace.
a, d
What drivers of change are impacting nursing care (select all that apply)?
a. Transparent communication
b. Overabundance of nursing staff
c. Evidence-based practice
d. Information technology
e. Reduced acute care needs
a, c, d
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