customer focus
2. continuous improvement
3. employee empowerment 4. use of quality tools
5. product design
6. process management
7. managing supplier quality
Process Capability Index (Cpk) Correct Ans - Basic function of Six Sigma. Measures the process potential and performance of processes...
WGU C215 Study Guide – FINAL
EXAM WITH ALL ANSWERS 100%
CORRECT 2022/2023 A+
Total Quality Management (TQM) Philosophy Correct Ans - 1.
customer focus
2. continuous improvement
3. employee
empowerment 4. use
of quality tools
5. product design
6. process management
7. managing supplier quality
Process Capability Index (Cpk) Correct Ans -
Basic function of Six Sigma.
Measures the process potential and performance of
processes. The higher the range of Cpk, the improved is the
ability of the process to complete its necessities.
Six Sigma Correct Ans - A disciplined, data-driven
approach and methodology for eliminating defects (driving
toward six standard deviations between the mean and the
nearest specification limit) in any process - from
manufacturing to transactional and from product to service.
WGU C215 Study Guide – FINAL
EXAM WITH ALL ANSWERS 100%
CORRECT 2022/2023 A+
,WGU C215 Study Guide – FINAL
EXAM WITH ALL ANSWERS 100%
CORRECT 2022/2023 A+
Design Capacity Correct Ans - The theoretical maximum
output of a system in a given period under ideal conditions.
Location Analysis Correct Ans - proximity to customers,
transportation, source of labor, community attitude,
proximity to suppliers, and many other factors.
The technique for determining location decisions.
Line Processes Correct Ans - A type of process used to
produce a large volume of a standardized product.
■ Limited customization and high volume
Batch Processes Correct Ans - A type of process used to
produce a small number of products in groups or batches based
on customer orders or specifications.
■ High customization moderate volume
Project Processes Correct Ans - A type of process used to
make a one-at-a-time product exactly to customer
WGU C215 Study Guide – FINAL
EXAM WITH ALL ANSWERS 100%
CORRECT 2022/2023 A+
,WGU C215 Study Guide – FINAL
EXAM WITH ALL ANSWERS 100%
CORRECT 2022/2023 A+
specifications.
■ Most custom and lowest volume
WGU C215 Study Guide – FINAL
EXAM WITH ALL ANSWERS 100%
CORRECT 2022/2023 A+
, WGU C215 Study Guide – FINAL
EXAM WITH ALL ANSWERS 100%
CORRECT 2022/2023 A+
Continuous Processes Correct Ans - A type of process that operates
continually to produce a high volume of a fully standardized
product.
- No customization and as high a volume as
possible Bottleneck Correct Ans - Longest
task in the process.
Flexible Manufacturing System (FMS) Correct Ans
- A type of
automated system that combines the flexibility of
intermittent operations with the efficiency of continuous
operations.
Output/Input Control Correct Ans - A technique for
monitoring the flow of jobs between work centers.
Value-Added Correct Ans - The net increase created
during the transformation of inputs into final outputs.
Hybrid Layouts Correct Ans - Layouts that combine
characteristics of process and product layouts.
WGU C215 Study Guide – FINAL
EXAM WITH ALL ANSWERS 100%
CORRECT 2022/2023 A+
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