Dell Client Foundation 2023 Assessment (updated) Questions with complete solution
67 views 0 purchase
Course
Dell Client Foundation
Institution
Dell Client Foundation
Dell Client Foundation 2023 Assessment (updated) Questions with complete solution Which of these are a part of the recommended practices while attending service calls? (Select 2) - correct answer Whenever possible, swap with a good known part to test functionality.
Hard drive/SSD failures can be...
Dell Client Foundation 2023 Assessment
Which of these are a part of the recommended practices while attending service calls? (Select 2) - correct answer Whenever possible, swap with a good known part to test functionality.
Hard drive/SSD failures can be confirmed by running ePSA or SupportAssist | Onboard Diagnostics Quick Test.
Which of the following are the Pre-boot system diagnostics? (Select 2) - correct answer ePSA.
SupportAssist | On-board Diagnostics.
Select the steps involved in unpacking parts. (Select 2) - correct answer Place the box on a secure surface
and break the tamper proof seal with a safe tool. Carefully open the package top or lid.
All parts must be handled by lifting and holding from the edges or sides. Avoid touching the surface or bottom of the parts.
The BIOS Recovery (via HDD) does not support recovery from _________ and ______. (Select 2) - correct
answer Hard Disk Drive with password set.
Encrypted Hard Drive.
How do you access BIOS/System Setup using F12 method? (Select 2) - correct answer Power on the system. When the Dell logo appears, tap the F12 key to access the one-time boot menu.
Select BIOS Setup on the menu and press the Enter key.
Which of these is the recommended combination for cleaning electronic components of the system? - correct answer Isopropyl alcohol and lint free cloth Which out of these is a probable point of failure for a no power issue in laptops? (Select 2) - correct answer AC Adapter
Frayed pins
A customer is getting a "No bootable device found" message while powering on the system. Which option under the BIOS would help to fix this issue? - correct answer Boot Configuration.
Which of the following are valid steps in launching ePSA diagnostics? (Select 2) - correct answer Use the up and down arrow keys to select Diagnostics on the menu and press the Enter key.
Power on the system. Tap the F12 key when the Dell logo appears to access the one-time boot menu.
BIOS Recovery from Hard Drive option can be disabled in ____________. - correct answer BIOS.
When do you select the BT Disabled setting in Service Menu of Manufacturing Mode (SMMM)? - correct answer If BT Disabled label is present inside the bottom door or chassis.
Which of the following is true about Pre-Boot System Diagnostics? (Select 3) - correct answer When BIOS
detects an abnormal condition on the boot, it automatically runs the Pre-Boot System Diagnostics tests.
The diagnostics go through every detected hardware component and notifies the user of any errors.
Pre-boot system Diagnostics tests your hardware without using the operating system.
Which out of these is a probable point of failure for a no power issue in desktops? (Select 2) - correct answer Power outlet
PSU
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Carzola98. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $14.99. You're not tied to anything after your purchase.
