Bad Debt - correct answer Accounts receivable or money owed that will likely remain uncollectable and
will be written off
Bankruptcy - correct answer Legal proceeding involving a person who is unable to repay outstanding
debts
Coordination of Benefits - correct answer Used to ensure that insurance claims are not being paid
multiple times
Coverage Terminated - correct answer This denial occurs when the patient does not have coverage with
the insurance carrier
Fair Debt Collection Practices Act (FDCPA) - correct answer States that third-party debt collectors are
prohibited from employing deceptive or abusive conduct in the collection of consumer debts incurred
for personal, family, or household purposes.
Fair Credit Reporting Act - correct answer Protects information collected by the consumer reporting
agencies such as the credit bureaus, medical information companies, and tenant screening services.
Fee-For-Service (FFS) - correct answer A payment model where payment is made to a provider for each
individual service rendered to a patient.
Itemized Statement - correct answer A detailed statement (bill) sent to the patient or responsible party
reflecting the patient responsibility.
Ledger Card - correct answer An account of service descriptions, charges, payments, adjustments, and
where current balances are posted.