Exam (elaborations)

PGA 3.0 LEVEL 2 LATEST EXAM QUESTIONS AND CORRECT ANSWERS 150 EXAM QUESTIONS AND ANSWERS UPDATED 2024

0 purchase

Course
PGA 3.0

Institution
PGA 3.0

PGA 3.0 LEVEL 2 LATEST EXAM QUESTIONS AND CORRECT ANSWERS 150 EXAM QUESTIONS AND ANSWERS/PGA 3.0 LEVEL 2 LATEST EXAM QUESTIONS AND CORRECT ANSWERS 150 EXAM QUESTIONS AND ANSWERS/PGA 3.0 LEVEL 2 LATEST EXAM QUESTIONS AND CORRECT ANSWERS 150 EXAM QUESTIONS AND ANSWERS

[Show more]

Preview 3 out of 22 pages

View example

Uploaded on April 17, 2024
Number of pages 22
Written in 2023/2024
Type Exam (elaborations)
Contains Questions & answers

pga 30 level 2 latest exam questions and correct

Institution PGA 3.0
Course PGA 3.0

atiexpert Member since 2 year 303 documents sold

$16.99

Add to cart

Add to wishlist

100% satisfaction guarantee
Immediately available after payment
Both online and in PDF
No strings attached

PGA 3.0 LEVEL 2 LATEST EXAM QUESTIONS AND CORRECT ANSWERS - EXAM QUESTIONS AND ANSWERS VERIFIED ANSWERS The vision, core values, and mission statement of a golf facility should be developed concurrently with establishing a facility -wide business plan that includes concrete goals with strategies for meeting them. (T/F) - ANSWER>> True What department is considered the core business unit of most facilities? - ANSWER>> Golf Operations Policies and procedures are port of which support element of the golf operation's organization? - ANSWER>> Systems What is the most accurate description of the relationship between the facility's business plan and the golf operation? - ANSWER>> Golf Operation is very core and center of the golf business plan What is the principal focus of golf operations? Systems Operational Manual - ANSWER>> What combination of interaction strategies would be the first choice for promoting a positive facility -wide culture? - ANSWER>>Involving and Supporting From a functional perspective, a vendor is what kind of resource? - ANSWER>> Financial What must exist for a facility to have a positive culture? - ANSWER >>Resources What would a typical organizational chart of a golf operation show? - ANSWER>> Staff roles and the relationships between them What is the most likely determinant of the complexity of a facility's organizational chart? - ANSWER>> Size of facility and number of resources What determines the complexity of a facility's organization chart? Size of facility, number of services offered, type of facility, mission - ANSWER>> Staff is considered a tangible facility resource? (T/F) - ANSWER>> True What intangible resource is key to enabling and facilitating peak performance? - ANSWER>> Culture How can facilities foster a positive culture of improvement? - ANSWER>> Open communication and discussion How can a facility foster a culture of improvement? - ANSWER>> Evolving / Everyone on board "Identify staffing needs" is one of the staff -management roles in running a golf operation. (T/F) - ANSWER>> True Job descriptions should identify the skills necessary to accomplish the tasks associated with each position. (T/F) - ANSWER>> True High-performance profiling is a tool that can be used to communicate a uniform set of facility -wide expectations for all employees. (T/F) - ANSWER>> True Self-assessments are an appropriate means for facility staff to align their personal goals with business goals. (T/F) - ANSWER>> True New teachers observed the lead instructor at a golf facility conduct a short game clinic. This is an example of external staff training. (T/F) - ANSWER>> False What should a manager consider when determining the number of employees needed to run an operation? - ANSWER>> Human resources it will take What should golf facilities consider doing to elevate staff performance in meeting management and customer expectations? - ANSWER>> Create high performance profiles What is the advantage of asking open -ended questions during the interview process? Lead to unbiased answers - ANSWER>> What is an example of external staff training? - ANSWER>> Employee going to the PGA Show Reduced training needs is one of the anticipated benefits of adopting new point of sale system technology. (T/F) - ANSWER>> False What is the first step in acquiring a new technology -based system? - ANSWER>> Assess facility needs What are procedures? - ANSWER>> Step by step instructions on how to implement policies and complete specific tasks What are policies? - ANSWER>> Guidelines and rules laid down by management that outline the course of action in various situations Why should employees be involved in creating and revising policies or procedures? - ANSWER>> Encourages staff to buy in to the guidelines it sets out What is a management tool for defining the structure of the golf operation? - ANSWER >>Business planning - Policies and procedures Promotion is one of the four "Ps" of marketing? (T/F) - ANSWER>>True What does the American Marketing Association refer to as a name, term, sign, symbol or design, or combination of them intended to identify the goods and services of a seller? - ANSWER>>Brand What is an example of indirect competition to an 18 -hole daily fee facility? - ANSWER>>Fitness and tennis club What is an example of an attraction program at a golf facility? - ANSWER>>Clinic showing new golfers how to warm up Social media is a method that professionals can use to communicate with potential and existing customers. (T/F) - ANSWER>>True Cost-benefit analysis is a way to assess a promotional strategy. (T/F) - ANSWER>>True What is a reliable indicator of the effectiveness of a promotional program targeting retail sales? - ANSWER>>Increase in sales compared to prior year How can a facility determine the viability of a promotional program? - ANSWER>>Cost -
benefit analysis, interviewing customers, written surveys How should surveys, focus groups, and sales analyses be used to keep a facility from wasting money on ineffective promotions? - ANSWER>>Helps understand the target market What would be the most reliable means of predicting the likelihood a proposed promotional plan would be successful? - ANSWER>>Knowing the target market and being aligned with business plan objectives Managing play best practices are the same across facility types. (T/F) - ANSWER>>False When are private facilities exempt from the accommodation requirements of the Americans with Disabilities Act? - ANSWER>>When no public play is allowed

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller atiexpert. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $16.99. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

69052 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 15 years now

Start selling

Exam (elaborations)

PGA 3.0 LEVEL 2 LATEST EXAM QUESTIONS AND CORRECT ANSWERS 150 EXAM QUESTIONS AND ANSWERS UPDATED 2024

Document information

Subjects

Written for

Seller

Reviews received

Content preview