Serving It Right Review Questions with Complete Solutions

Serving It Right Review Questions with Complete Solutions What is the purpose of serving it right? reduce service-related alcohol problems Who created serving it right? Partnership of provincial government and hospitality industry. Who needs SIR? Licensees, managers, servers, and bartenders at food primary licenses, liquour-primary licenses, special occasion licenses, catering licenses, anyone else who may serve alcohol. What characterizes the modern view of alcohol? People are concerened about overconsumption and public safety. Servers are viewed as increasing responsible for alcohol- related industries in courts. What is the purpose of a responsible beverage service program? Ensure the right people drink an appropriate amount. What is intoxication? An observed state caused by the consumption of alcohol and featuring imparied judgement, loss of control and inhibitions. What are some factors altering intoxication? Age, gender, body type, mood What is the key to noticing intoxication? A change from a clients original comportment When is a person considered legally impaired? When blood alcohol concentration exceeds 0.08%. When is a a person unfit to drive. When blood alcohol concentration is over 0.05% or when alcohol/drugs are involved. What is a standard drink? 0.6 ounces of pure alcohol. What is the purpose of a 'standard drink' To monitor guests' intake of alcohol What is a restaurant's obligations related to alcohol sale? Licensees and staff must meet all requirements of LCLAR, take care of patrons and thrid parties until patrons are home/able to sober up. What are the consequences of failure to meet SIR obligations? LCLB can impose conditions, moderate licenses. Establishments may be allocated up to 50% of fault for damage done by intoxicated persons. they may have to pay up to all the damages if client unable. How to minimize legal risk? Control environment, serve no one who's intoxicated, keep people safe, don't serve minors, review act, call police when necessary What are the key aspects of a successful beverage service program? Professional environment, coordinated teamwork, intervention strategies, house policy, pleasant experience, marketing the RBS program what is the purpose of a house policy? Provide workers with practical tactics that can be used in different alcohol-service situations, showcase professionalism, etc. What is the role of staff in creating responsible service? Controlling rate of service, monitoring patron behaviour, selling