The Ultimate IPMA-SCP flashcards Questions & Answers 100% Correct!
10 views 0 purchase
Course
The Ultimate IPMA-SCP
Institution
The Ultimate IPMA-SCP
Barriers and Resistance to Change - ANSWER-- loss of security or status
- inconvenience
- distrust or uncertainty
- cognitive dissonance
Steps to reduce resistance to change - ANSWER-1. Be prepared
2. Clarify Purpose
3. Explore concerns
4. Legitimize concerns
5. Reflect others' statements...
The Ultimate IPMA-SCP flashcards Questions & Answers 100% Correct!
Barriers and Resistance to Change - ANSWER-- loss of security or status
- inconvenience
- distrust or uncertainty
- cognitive dissonance
Steps to reduce resistance to change - ANSWER-1. Be prepared
2. Clarify Purpose
3. Explore concerns
4. Legitimize concerns
5. Reflect others' statements
6. Respond actively
7. Get closure
8. Establish follow-up
Six dangers of the neutral zone [during a change process] - ANSWER-1. Anxiety rises and motivation falls
2. People miss more workdays than usual
3. Old weaknesses re-emerge 4. Personnel are overloaded, mixed signals, systems are in flux
5. People become polarized
6. Vulnerability rises
Three steps of establishing a new beginning [after a change process] - ANSWER-1. Provide a purpose
2. Create a picture
3. Create a plan
The seven dynamics of change - ANSWER-1. People are at different levels of readiness
for change
2. People will be concerned that they don't have enough resources
3. If you take the pressure off, people will revert to old behaviors
4. People feel awkward and self-conscious 5. People will focus on what they may have to give up
6. People will feel alone even if everyone is going through the change 7. People can only handle so much change at one time
Employee engagement - ANSWER-Your workforce is:
1. Capable of performing their job duties
2. Enthusiastic about the working environment 3. Motivated to perform their duties
7 Change Mastery Shifts to increase success - ANSWER-1. Problem to opportunity focus
2. Short to long term focus
3. Circumstance to Purpose focus
4. Control to agility focus
5. Self to service focus
6. Expertise to listening focus
7. Doubt to trust focus
Mediation - ANSWER-The intercession of an impartial person in a dispute to assist the parties with resolving their differences.
IPMA Roles for the HR Professional - ANSWER-HR Expert
Business Partner
Change Agent
Leader
Key aspects of the Business Partner Role - ANSWER-1. HR has a greater function and purpose when paired with the business
2. Shared accountability with line managers for business results
Key Aspects of the Change Agent Role - ANSWER-1. Operating as an effective leader for change within HR itself
2. Assisting line managers implement change
IPMA-HR Competencies for HR Success (#1 of 20) - ANSWER-Knows mission, vision, and values (HRBP)
IPMA-HR Competencies for HR Success (#2 of 20) - ANSWER-Applies innovation, creativity, and calculated risk-taking
IPMA-HR Competencies for HR Success (#4 of 20) - ANSWER-Is able to align HR initiatives to the organization's mission and service deliverables (HRBP)
IPMA-HR Competencies for HR Success (#3 of 20) - ANSWER-Knows and applies organizational development principles (HRBP)
IPMA-HR Competencies for HR Success (#5 of 20) - ANSWER-Designs and implements change methodologies (change agent)
IPMA-HR Competencies for HR Success (#6 of 20) - ANSWER-Leverages ROI and IT strategies to Human Resources management (change agent)
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller papersmaster01. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $15.49. You're not tied to anything after your purchase.