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UGBA 105 Midterm Questions & Answers 2024.
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UGBA 105 Midterm Questions & Answers 2024. Components of Emotional Intelligence - correct answer 1. Self Awareness 2. Self Regulation 3. Motivation 4. Empathy 5. Social Skill Bounded Awareness - correct answer failure to see what we're not looking for Anchoring - correct answer Overw...

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  • April 23, 2024
  • 6
  • 2023/2024
  • Exam (elaborations)
  • Questions & answers

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  • ugba 105 midterm
  • ugba 105 midterm questions answers 2024

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UGBA 105 Midterm

Components of Emotional Intelligence - correct answer 1. Self Awareness

2. Self Regulation

3. Motivation

4. Empathy

5. Social Skill



Bounded Awareness - correct answer failure to see what we're not looking for



Anchoring - correct answer Overweighting starting points insufficient adjustment



Confirmation Bias - correct answer Seeing and seeking what we expect to see



Combatting Confirmation Bias (6) - correct answer 1. Ask what info you don't have

2. Search for disconfirming info

3. Get to the bottom of "gut" feelings

4. Be self-aware of distortions

5. Be strategic about deliberation

6. Acknowledge uncertainty/self-doubt



Group Decision Making Processes - Best Processes - correct answer 1. Decide how to decide

2. Get info on the table before vote/preference

3. "Problem Solving" rather than judgement

4. Leverage team value

5. Cultivate norm of constructive disagreement

, Lies Revealed through Facial Expression - correct answer 1. Lip Bite

2. Lip Press

3. Inconsistent Emotion (Fear while angry)

4. Contempt expression

5. Duping Delight (Smile)



Lies Revealed through Speech Patterns - correct answer 1. Pause/Hesitation

2. Stammer/Stutter

3. "Uh, um, ah"

4. Improbable word combos

5. Rise in vocal pitch



Lies Revealed through Body Language - correct answer 1. Any deviation from baseline behavior

2. Postural shift

3. Shoulder shrugging

4. Shaking head yes when saying no



3 Deception Takeaways - correct answer 1. Inappropriate Emotion

2. Odd speech

3. Inconsistent Body language



Pfeffer - 6 Myths about compensation - correct answer 1. Labor rate and labor cost are the same thing

2. You can lower labor costs by cutting rates

3. Labor costs represent a significant proportion of total costs

4. Low labor costs are a potent and sustainable weapon

5. Individual pay incentives improve performance

6. People work for money

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