BUAD 331 Supply Chain Exam 1- 49 Questions
& Answers
Supply chain management refers to: - -The management of up and
downstream relationships with suppliers and customers to deliver superior
customer value at less cost to the supply chain as a whole.
-Name the ways that supply chain management creates value? - -Form,
Time, Place and Exchange
-The "Great Divide" in SC occurs between: - -Demand focused activities and
supply focused activities
-Which emerging megatrends will greatly challenge suppply change
managers? - -Disruptive technology, talent requirements, and social
changes
-Supply chain management: - -Extends the linking and coordination of
materials management, manufacturing management and distribution
upstream to suppliers and downstream to customers.
-A firm is a recognized cost leader but has a strategic goal to become a cost
and service leader. What is one initiative that could be planned and
implemented to make this a reality? - -Offer tailored, customized services to
key customers
-What part of the Supply Chain Operations Reference (SCOR) model involves
turning the raw material into a finished product? - -Make
-Procurement, Conversion and Logistics are activities that must be done to
fulfill the exchange commitment by creating form, time and place value.
True or False? - -True
-On the demand creation side, _____________ is concerned with determining
and shaping long term customer need, and innovating offerings to satisfy
those needs. - -Marketing
-Downstream, the priority is to deliver the form, time, and ________ for a
specific customer order. - -Place
-Which activity area in the supply chain is generally focused on productivity
or "up time" and usually has no visibility of customer service or inventory
metrics? - -Make
, -Which of the following would be a metric for a senior level supply chain
manager? - -Cash to Cash cycle
-Changes in the business ____ and ____ help shift the focus of functional
goals in the departments of a business (finance, marketing, etc.) to total
value creation for the enterprise. - -Reward system and culture
-Which of the following is NOT a way that supply chain management impacts
ROI? - -Increasing advertising spend to increase demand
-Suppose that a company called Futuristics, Inc hires you to work in Supply
Chain Management. Your new manager sets up a meeting to discuss the
Surfers, Inc. account. The meeting opens with the manager stating, "I just
reviewed the financial report on Surfers, Inc. It really doesn't cost much to
serve them, does it?" Which of the following would be an appropriate
response to the manager's statement? - -Activity-based costing could better
show us how much it really costs to serve Surfers, Inc.
-The Strategic Profit Model can be used to illustrate the impact of logistics
and supply chain on ROA (Return on Assets) by: - -Illustrating how varying
components of Net Profit Margin and Asset Turnover can lead to different
values of the Return on Assets ratio
-When benchmarking, ________ comparisons should be used if we are trying
to determine if our process can be performed better than we have before,
while __________ comparisons should be used if we are trying to determine
industry competitiveness. - -internal, external
-Traditional cost accounting procedures allocate costs to customers based
upon: - -The percent of total sales represented by each customer
-Keeping all other inputs constant, what is one way that SCM does not
increase ROI? - -Recieve better terms on loans for capital.
-What is the major advantage of Dell's ordering and payment policies? - -
Negative cash-to-cash cycle
-In relation to the overall supply chain, ______ place a priority on cost savings
while _______ place a priority on doing whatever is necessary to deliver form,
time, and place as promised on a specific order. - -upstream operations,
downstream operations
-What negative outcomes can result from large lot-sized, long lead-time
operations? - -1. Customers don't want the items.
2. The items are in places and at times customers don't want them.
3. Unsold products are sold at reduced prices or scrapped altogether.
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