Exam (elaborations)
2024 QDM EXPERT EXAM ACTUAL QUESTIONS AND ANSWERS ALREADY GRADED A+;(REAL TEST)
- Course
- Institution
2024 QDM EXPERT EXAM ACTUAL QUESTIONS AND ANSWERS ALREADY GRADED A+;(REAL TEST)
[Show more]
Seller
Follow
Content preview
QDM Expert Exam Flashcards1. Which of these options applies to QDM? 1 Only my FedEx Opco uses it 2
Only my department uses it 3 Nobody uses it 4 QDM applies to all
functions and activities: QDM applies to all functions and activities
2. The 1-10-100 Rule says that every dollar spent doing things right the
first time avoids: $100 for the failure
3. The QDM Principle Measure, Measure, Measure involves measuring...:
fail- ures, variation, and success
4. Which principle addresses waste reduction and/or elimination:
Optimize Business Performance
5. Which type of activity is the customer willing to pay for: value-added
activity
6. Which action does not embody the Be Scientific Principle: Following your
gut instinct
7. Which tool is used in a quality improvement project and states the
business objectives: QAT Charter
8. Which tool will help determine the scope of my project: SIPOC
9. What tool will help me gain insight into customer expectations: Voice
of Customer (VOC)
10.What tool helps link projects to strategic objectives regarding
customer relationships: Customer Corridor
11. You should always pilot your solution to ensure it performs as expected:
-
1/8
, False
12.A diagram used to brainstorm causes of a failure and sort the causes
into categories: Fishbone
13.Way of brainstorming that helps to dig beyond initial observations of
a problem's cause: 5 Whys
14.Which step is not a part of the Launch phase of ABLE 1 Prepare an
implementation plan 2 Define a control plan 3 Build understanding 4
Launch a full-scale implementation: Build understandin
15. Which is not a component of a control plan
1 Flow Chart 2 Evaluation Metrics 3 Performance Goals 4
Contingency/Action Plans: Flow Chart
16.How much a measure deviates from the norm over time: Variation
17.A graph that pictures the degree of variation in a process: Run Chart
18.If your targets aren't achieved you should return to the Assess phase
and restart: False
19.Repacking equipment to move storage is an example of what type
of activity: Non-value add
20.What type of activity is training on a new regulation: Value enabling
2/8
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller lectMcGrath. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
83100 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now