WGU D351 2024 UPDATE COMPREHENSIVE PRE-
ASSSESSMENT QUESTIONS AND VERIFIED ANSWERS [GET
IT RIGHT] NEWEST EDITION
Which organizational structural component standardizes jobs? - (correct answer)
Formalization
Which component of organizational structure represents how policies govern positions?
- (correct answer) Formalization
Which type of skill should a human resources (HR) officer have to increase team
collaboration and communication? - (correct answer) Interpersonal
A company's leaders are redefining the company's expectations and goals. They need
to communicate these changes to the rest of the company. What should leaders update
to communicate the changes? - (correct answer) Mission statement
What should a business leader maximize to reduce an organization's internal costs? -
(correct answer) Efficiency
A human resources (HR) team is remapping job functions and processes in its
department. The team is focused on the use of resources for different HR tasks and the
associated costs. Which part of the organizational operation is the HR team focused
on? - (correct answer) Efficiency
Which group directly impacts company performance? - (correct answer) Part-time
employees
A company's vice president (VP) of accounting filled a manager position in the
department with an internal analyst. The position was not posted internally. Which type
of recruiting is this? - (correct answer) Targeted
What is the goal of the recruitment process? - (correct answer) Hiring qualified
applicants who fit with the organization's culture
An applicant who is an introvert is concerned about the expectation to attend the
company's morale events if hired. Which fit selection mismatch is the applicant worried
about? - (correct answer) Person-organization
Which consequence for a company comes from selecting the wrong candidate? -
(correct answer) Lower productivity
What is the largest recruiting source for companies seeking a varied talent pool? -
(correct answer) Labor markets
, Which document from a job analysis identifies the required applicant qualifications? -
(correct answer) Job specification
A Human Resources (HR) department is developing a firefighter employment test that
includes a component to detect deviant behavior. Which kind of validity is this test
designed to measure? - (correct answer) Construct
A firefighter job analysis identified that firefighters must be able to do the following:
pull or drag up to 150 pounds through areas with zero visibility
walk and crawl around obstacles on fire
carry a 35-pound hose pack up smoke-filled stairs
Which kind of test should the human resources (HR) department design to determine
whether candidates meet these requirements? - (correct answer) Task simulations
Which type of validity measure identifies employees who will consistently receive
performance ratings that are satisfactory or above? - (correct answer) Criterion
What is the likely result of a human resources (HR) department using an online
application system? - (correct answer) Applications are easily tracked internally.
What is a bona fide occupational qualification (BFOQ) topic that an interviewer is
allowed to ask a candidate for a firefighter position? - (correct answer) Height and
weight
Which form of technology innovation addresses a labor shortage and reduces overall
company costs long term? - (correct answer) Self-checkout kiosks
Which input focuses on staffing needs for creating organizational outputs? - (correct
answer) Personnel
Which process is critical for understanding and creating position descriptions? -
(correct answer) Job analysis
An employee tells their manager that they would like to be considered for a
management position in the future. Which type of support should the employee's
organization provide? - (correct answer) Development
A manager identifies that a customer service representative is having difficulty getting
their average talk time down from six minutes to the organizational benchmark of five
minutes. What should the manager do to help the employee make an immediate
improvement? - (correct answer) Initiate a remediation training program
A chief executive officer (CEO) identified that the following employee capabilities are
required for the future of the organization:
adapting to changing economic conditions
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