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ORGB 364 FINAL Chapter 4

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ORGB 364 FINAL Chapter 4 5 Ways to Manage Workplace Stress - removing the stressor - withdrawing from the stressor - changing stress perceptions - controlling stress consequences - receiving social support Stressors the cause of stress & include any environmental conditions that place p...

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  • May 6, 2024
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  • 2023/2024
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ORGB 364 FINAL Chapter 4
5 Ways to Manage Workplace Stress
- removing the stressor
- withdrawing from the stressor
- changing stress perceptions
- controlling stress consequences
- receiving social support


Stressors
the cause of stress & include any environmental conditions that place physical or emotional demand
on a person


4 Major Stressors
- constraints
- conflict
- work overload
- low task control


Stress
an adaptive response to a situation that is perceived as challenging or threatening to the person's
well-being


Stress Experience (General Adaptation Syndrome)
- alarm
- resistance
- exhaustion


Strategies to Increase Organizational Commitment
- justice
- support
- shared values
- trust
- organizational comprehension
- employee involvement


Affective Organizational Commitment (Loyalty)
employees emotional attachment to, identification with, and involvement in a particular organization


Job Dissatisfaction
represents a person's evaluation of their job and work context


4 Types of Job Dissatisfaction
- exit
- voice
- loyalty
- neglect

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