Exam (elaborations)
The Ultimate IPMA-SCP Questions and Answers
- Course
- Institution
Barriers and Resistance to Change - loss of security or status - inconvenience - distrust or uncertainty - cognitive dissonance Steps to reduce resistance to change 1. Be prepared 2. Clarify Purpose 3. Explore concerns 4. Legitimize concerns 5. Reflect others' statements 6. Respond activ...
[Show more]