Results-based criteria when used for evaluation performance
__________., - ANSWER Considers what the employee has done or
accomplished
Many healthcare organizations conduct formal appraisals __________.
- ANSWER Once per year
What tools do managers use to improve employees' performance? -
ANSWER All of the above
Often times outside raters are used to evaluate __________., -
ANSWER Both A and B
In a/an __________ outside professionals review the manager's
comments about each employee's performance, and then assign a
rating., - ANSWER Outside rater method
Organizations develop performance management systems to define
expectations for employees and to __________. - ANSWER Manage
their performance
The following information source is used in the narrative
performance appraisal method and allows managers significant
flexibility in describing an employees' work performance: -
ANSWER Essay
Managers who tend to rate all of their employees within a narrow
range are referred to as __________. - ANSWER Central-tendency
raters
When the measurement process omits significant criteria the
measures are __________., - ANSWER Deficient
To avoid charges of discriminatory practices performance appraisals
, must be __________., - ANSWER Objective
What occurs when an employee is fired for reporting illegal activities
by the employer as required by federal or state law? - ANSWER
Public-policy violation
__________ should not be kept in personnel files. - ANSWER
Employee health files
Which of the following is not a statutory right? - ANSWER Retention
agreements
Responsibilities of the employee to his/her employer are spelled out
in which of the following? - ANSWER Job descriptions
Employment agreements often include __________. - ANSWER All of
the above
Which is not a contractual right? - ANSWER Workers' compensation
What should be the goal of counseling as a part of the discipline
process? - ANSWER Heighten employee awareness of policies and
rules
An agreement that is designed to retain key employees during
mergers consolidations, or changes in organizational leadership is
know as __________., - ANSWER Retention agreements
To obtain EPLI coverage an organization must submit to an HR audit
of its policies and practices including __________. - ANSWER All of
the above
Which of the following is described as a general statement about the
organization's position on an issue? - ANSWER Policies
Typically during the early stages of the Union Campaign
management will argue that __________. - ANSWER The union is
trying to organize a group that has not been determined to be an
appropriate bargaining unit
Traditionally many relationships between healthcare organizations
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