Study guide D072 Fundamentals for Success in Business actual test
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WGU D072 Fundamentals for Success in Business
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WGU D072 Fundamentals For Success In Business
Study guide D072 Fundamentals for Success in Business actual test
President, CEO, VP, Executive
What job titles are typically held by employees in a top management role?
Plant Manager, Division Manager, Department Manager
What job titles are typically held by employees in a middle managemen...
study guide d072 fundamentals for success in busin
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Study guide D072 Fundamentals for Success
in Business actual test
President, CEO, VP, Executive
What job titles are typically held by employees in a top management role?
Plant Manager, Division Manager, Department Manager
What job titles are typically held by employees in a middle management role?
Foreman, Floor Supervisor, Office Manager
What job titles are typically held by employees in a first-line manager role?
planning, organizing, and implementing strategies, motivating and evaluating employees
What is a manager responsible for?
Communication (Human), Analysis (Conceptual), Technical
What are the three categories of skills a manager must possess?
Communication Communication Top/Executive Management
Which level of management needs the most conceptual skills?
Front-line management
Which level of management needs the most human skills?-
IT
The ___________ department oversees the installation and maintenance of computer network
systems within a company. Its primary function that the network runs smoothly.
Marketing
The ______________ department promotes the business and drives sales of its products or services.
It provides the necessary research to Marketing identify the company's target customers and other
audiences.
Accounting and Finance
The _____________ department handles accounts payable, accounts receiveable, and payroll.
HR
The _____________ department is responsible for recruiting, screening, interviewing and placing
workers. They may also handle employee relations and training.
R&D
The _______________ department plays an integral role in the life cycle of a product. While the
department is usually separate from sales, production and other divisions, the functions of these
areas are related and often require collaboration.
, Clan, Market, Hierarchy, and Adhocracy
What are the 4 concepts that comprise the CVF model?
internal vs external focus, and stability and control vs flexibility
What are the two axes of the CVF model?
clan culture.
Synonymous with terms like Family, Mentoring, Nurturung, Participation Internal Focus + Flexible
Values Collaboration, Teamwork, Communication, and Concensus,
hierarchy culture.
Synonymous with terms like Structure, Control, Coordination, Efficiency Internal Focus + Stability and
Control Internally-focused, and values formality, procedure, efficiency, and predictability, less
flexible-,
market culture.
Synonymous with terms like Results-Oriented, Competetive, Achievement, Getting the Job Done
External Focus + Stability and Control values market-share, goal-setting, success, and profit
adhocracy culture
Synonymous with terms like Dynamic, Entrepeneurial, Risk-Taking External Focus + Flexible Values
Change and agility, ingenuity, experimentation, and is flexible
Mechanistic and Organic
What are the two types of organizational structures?
organic organizational structure
more fluid, wider span of control, work best in developing fields with a lot of change such as IT, or
tech companies
mechanistic organizational structure
utilize hierarchy and strict departmentalization, best in stable environments with little to no change
Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism
What are the big 5 personality traits (OCEAN)?
curious, original, creative, open to new ideas
What are the key characteristics of openness?
Adhocracy
Which of the 4 CVF aligns with openness?
Organized, punctual, dependable
What are the key characteristics of conscientiousness?
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