WGU D072 Fundamentals for Success In Business Exam With 100% Correct Answers
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Course
WGU D072
Institution
WGU D072
WGU D072 Fundamentals for Success In
Business Exam With 100% Correct
Answers
Ability - CORRECT ANSWER-Possession of the means to do something
Active Listening - CORRECT ANSWER-Giving the sender full, undisrupted attention
with the intention of fully receiving his or her message
Aggressive ...
WGU D072 Fundamentals for Success In Business Exam With 100% Correct Answers Ability - CORRECT ANSWER -Possession of the means to do something Active Listening - CORRECT ANSWER -Giving the sender full, undisrupted attention with the intention of fully receiving his or her message Aggressive Communicator - CORRECT ANSWER -Forceful communication style often carried out in a loud and hostile manner Assertive communicator - CORRECT ANSWER -Productive communication style used by those who express their ideas while listening attentively to others Attraction -Selection -Attrition (A -S-A) - CORRECT ANSWER -A theory holding that (1) Individuals are attracted to organization whose members are similar to themselves in terms of personality, values, interests and other attribute; (2) organizations are more likely to select those who possess knowledge, skills, and abilities similar to the ones their existing members possess; and (3) over time, those who do not fit in well are more likely to leave Attrition - CORRECT ANSWER -The unpredictable and uncontrollable but normal reduction of work force due to resignations, retirement, sickness, or death Autocratic Style - CORRECT ANSWER -Leadership style that keeps close control over subordinates and does not seek much input from others Barrier to Effective Communication - CORRECT ANSWER -Factor that prevents the receiver from receiving and understanding the message accurately Behavioral Event Interviews - CORRECT ANSWER -Guided interview questions where individuals describe their thoughts and feelings during specific situations and a coach helps establish a development plan Channel - CORRECT ANSWER -Means of passing information from sender to recipient, such as via face -to-face meeting or telephone calls Code of Ethics - CORRECT ANSWER -Guide that publicly sets out an organization's key values and ethical obligations Coercive power - CORRECT ANSWER -Ability to take something away or punish someone for noncompliance Communication - CORRECT ANSWER -Sharing understanding and meanings via oral, nonverbal, and written forms Communication Style - CORRECT ANSWER -Dominant way in which an individual interacts and exchanges information with others Consideration - CORRECT ANSWER -The relationship oriented between behaviors of a leader Corporate Culture - CORRECT ANSWER -The attitudes, values, and standards of behavior that distinguishes one organization form another Corporate Social Responsibility (CSR) - CORRECT ANSWER -Philosophy in which a company voluntarily engages in actions that benefit society, be it economically, socially, politically, or environmentally Cultutal Diversity - CORRECT ANSWER -The existence of a variety of cultural or ethnic groups within a workplace CVF Model - CORRECT ANSWER -Framework for assessing organizational culture and organizational dynamics Design Thinking - CORRECT ANSWER -A method of problem -solving strategy wherein the data collected are expressed visually in order to create new strategies, ways, and methods to solve problems, create opportunities or strengthen weaknesses Effective Communication - CORRECT ANSWER -When information transmitted is interpreted by the receiver in the way it was intended by the sender Emotional Intelligence - CORRECT ANSWER -The capacity to be aware of controls and express one's emotions, and to handle interpersonal relationships judiciously and empathetically Emotional Quotient (EQ) - CORRECT ANSWER -The level of a person's emotional intelligence, often as represented by a score in a standardized test Empathy - CORRECT ANSWER -Being attuned and sensitive to the emotional state of others Employee -Member -Centered Behaviors - CORRECT ANSWER -Behaviors that focus on supporting employees Ethics - CORRECT ANSWER -Principles that serve as a guide about how to behave
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