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Test Bank for The Leadership Experience, 8th Edition by Richard L. Daft
Test Bank for The Leadership Experience, 8th Edition by Richard L. Daft
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Test Bank forThe Leadership Experience 8th Edition Daft
Chapter 1-15
Chapter 1
1. The leadership process is an influence relationship among leaders and followers who intend real changes and outcomes
that reflect their shared purposes.
a. True
b. False
ANSWER: True
RATIONALE: The leadership process is an influence relationship among leaders and followers who intend
real changes and outcomes that reflect their shared purposes.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 5
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.1 - Explain the full meaning of leadership and see the leadership potential in yourself and
others.
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-1 Why We Need Leadership
KEYWORDS: Bloom‘s: Knowledge
2. Leadership is a people activity.
a. True
b. False
ANSWER: True
RATIONALE: Leadership is a people activity and is district from administration paperwork or planning
activities.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 5
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.1 - Explain the full meaning of leadership and see the leadership potential in yourself and
others.
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - AK - DISC: Leadership Principles
TOPICS: 1-1 Why We Need Leadership
KEYWORDS: Bloom‘s: Comprehension
3. A shared mindset that represents a fundamental way of thinking about, perceiving, and understanding the world is
called an emergent leader.
Copyright Cengage Learning. Powered by Cognero. Page 1
, a. True
b. False
ANSWER: False
RATIONALE: Paradigm is a shared mindset that represents a fundamental way of thinking about,
perceiving, and understanding the world.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 7
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.2 - Describe the five fundamental transformations facing today‘s leaders and organizations.
NATIONAL STANDARDS: United States - BUSPROG: Moderate - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-2 The New Reality for Leaders
KEYWORDS: Bloom‘s: Knowledge
4. Leaders today must keep things running on a steady, even keel for the organization to be successful.
a. True
b. False
ANSWER: False
RATIONALE: In the past, many leaders assumed that if they could just keep things running on a steady,
even keel, the organization would be successful.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 10
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.2 - Describe the five fundamental transformations facing today‘s leaders and organizations.
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-2 The New Reality for Leaders
KEYWORDS: Bloom‘s: Comprehension
5. A leadership principles adopted from the ―Code of the West‖ is taking pride in your work.
a. True
b. False
ANSWER: True
RATIONALE: The Cowboy Code or the Code of the West are basic values that provided an informal code
of conduct for pioneers settling the western American frontier have been distilled into ten
principles that may still be applicable to leaders.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 13
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.2 - Describe the five fundamental transformations facing today‘s leaders and organizations.
Copyright Cengage Learning. Powered by Cognero. Page 2
,NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - AK - DISC: Leadership Principles
TOPICS: 1-2 The New Reality for Leaders
KEYWORDS: Bloom‘s: Comprehension
6. Derailed managers are successful people who excelled in a functional area and were expected to go far, but they
reached a plateau, were fired, or were forced to retire early.
a. True
b. False
ANSWER: True
RATIONALE: Derailment refers to a phenomenon in organizations in which a manager with an impressive
track record reaches a certain level but goes off track and can‘t advance because of a
mismatch between job needs and the manager‘s personal skills and qualities. Derailed
managers are successful people who excelled in a functional area and were expected to go
far, but they reached a plateau, were fired, or were forced to retire early.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 25
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-5 - Identify the primary reasons for leadership derailment and the new paradigm skills that
can help you avoid it.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-5 Leadership Can Be Learned
KEYWORDS: Bloom‘s: Comprehension
7. An example of a Level 5 leader is Satya Nadella, CEO of Microsoft, who transformed the organization‘s leader mindset
from a ―know-it-all‖ to a ―learn-it-all.‖
a. True
b. False
ANSWER: True
RATIONALE: Satya Nadella, CEO of Microsoft, who joined in 1992 at the age of 25 and was relatively
unknown, moved to transform Microsoft leaders form a know-it-all‖ to a ―learn-it-all‖
mindset.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 14
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1- 2 - Describe the five fundamental transformations facing today‘s leaders and
organizations.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-2 The New Reality for Leaders
KEYWORDS: Bloom‘s: Knowledge
Copyright Cengage Learning. Powered by Cognero. Page 3
,8. The best leaders, at all levels, are those who are genuinely interested in other people and find ways to bring out the best
in them.
a. True
b. False
ANSWER: True
RATIONALE: The best leaders, at all levels, are those who are genuinely interested in other people and find
ways to bring out the best in them. Successful organizations pay attention to developing
leaders in the soft skills needed to effectively lead technical people in a changing
environment.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 25
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-5 - Identify the primary reasons for leadership derailment and the new paradigm skills that
can help you avoid it.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Leadership Principles
TOPICS: 1-5 Leadership Can Be Learned
KEYWORDS: Bloom‘s: Comprehension
9. Leaders focus on establishing detailed plans and schedules for achieving specific results.
a. True
b. False
ANSWER: False
RATIONALE: Both leadership and management are concerned with providing direction for the organization,
but there are differences. Management focuses on establishing detailed plans and schedules
for achieving specific results, then allocating resources to accomplish the plan.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 15
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-3 - Summarize the fundamental differences between leadership and management.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-3 How Leadership Differs from Management
KEYWORDS: Bloom‘s: Knowledge
10. If a person is known to have very strong intentions about the organization‘s future, they have strong will.
a. True
b. False
ANSWER: True
RATIONALE: Strong will means having very strong intentions about the organization‘s future.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 14
Copyright Cengage Learning. Powered by Cognero. Page 4
,QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-2 - Describe the five fundamental transformations facing today‘s leaders and organizations.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-2 The New Reality for Leaders
KEYWORDS: Bloom‘s: Knowledge
11. In virtual meetings, as a leader of a team you must read body language cues during video calls to pick up on who
needs help.
a. True
b. False
ANSWER: True
RATIONALE: Michelle Peluso, senior vice president of digital sales and chief marketing officer at IBM,
took on the difficult task of reading body language cues during video calls to determine who
needs help or maybe isn‘t coping well.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 18
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-3 - Summarize the fundamental differences between leadership and management.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Leadership Principles
TOPICS: 1-3 How Leadership Differs from Management
KEYWORDS: Bloom‘s: Knowledge
12. The role of leadership is to provide learning opportunities so people can expand their mind and abilities.
a. True
b. False
ANSWER: True
RATIONALE: Leadership is to provide learning opportunities so people can expand their mind and abilities
and assume responsibility for their own actions. .
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 17
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-3 - Summarize the fundamental differences between leadership and management.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Leadership Principles
TOPICS: 1-3 How Leadership Differs from Management
KEYWORDS: Bloom‘s: Knowledge
13. In order to become an effective leader, you only need to develop skills.
a. True
Copyright Cengage Learning. Powered by Cognero. Page 5
, b. False
ANSWER: False
RATIONALE: Becoming an effective leader is a matter of developing an awareness of your strengths and
weaknesses, applying the knowledge and experience of your past, and consciously choosing
to do the difficult yet rewarding work of learning and enhancing your leadership skills and
qualities.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 28
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-6 - Discover how to use this textbook to learn the most about leadership.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-6 How to Use This Book to Learn Leadership Competencies
KEYWORDS: Bloom‘s: Comprehension
14. Leaders influence people to change by providing an inspiring vision of the future and shaping the culture and values
needed to attain it.
a. True
b. False
ANSWER: True
RATIONALE: Influence theories of leadership examine influence processes between leaders and followers.
Leaders influence people to change by providing an inspiring vision of the future and shaping
the culture and values needed to attain it.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 23
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-4 - Explain how leadership has evolved and how historical approaches apply to the practice
of leadership today.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-4 Evolving Theories of Leadership
KEYWORDS: Bloom‘s: Knowledge
15. According to the contingency theories of leadership, management skills are seen as the most important facet of
leadership effectiveness.
a. True
b. False
ANSWER: False
RATIONALE: According to the relational theories of leadership, interpersonal relationships are seen as the
most important facet of leadership effectiveness. Leadership is viewed as a relational process
that meaningfully engages all participants and enables each person to contribute to achieving
the vision.
POINTS: 1
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,DIFFICULTY: Easy
REFERENCES: p. 21
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES:1-4 - Explain how leadership has evolved and how historical approaches apply to the practice
of leadership today.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: - Motivation Concepts - DISC: - Environmental Influence
TOPICS: 1-4 Evolving Theories of Leadership
KEYWORDS: Bloom‘s: Knowledge
16. Identify the correct statement regarding leadership.
a. Leadership involves administrative paperwork.
b. Leadership involves noncoercive influence.
c. Leadership involves unidirectional influence.
d. Leadership involves maintaining the status quo.
ANSWER: b
RATIONALE: Leadership involves influence; it occurs among people who intentionally desire significant
changes; and the changes reflect purposes shared by leaders and followers. Influence means
that the relationship among people is not passive; however, also inherent in this definition is
the concept that influence is multidirectional and noncoercive.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 4
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-1 - Explain the full meaning of leadership and see the leadership potential in yourself and
others.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-1 Why We Need Effective Leadership
KEYWORDS: Bloom‘s: Comprehension
17. Which statement is true of people involved in the leadership relationship?
a. They share a passive relationship.
b. They seek changes dictated by leaders.
c. They intentionally desire significant changes.
d. They use coercion to bring about change.
ANSWER: c
RATIONALE: Leadership involves influence; it occurs among people who intentionally desire significant
changes; and the changes reflect purposes shared by leaders and followers.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 4
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
Copyright Cengage Learning. Powered by Cognero. Page 7
,LEARNING OBJECTIVES: 1-1 - Explain the full meaning of leadership and see the leadership potential in yourself and
others.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-1 Why We Need Effective Leadership
KEYWORDS: Bloom‘s: Comprehension
18. Which of the following is not an important aspect of leadership?
a. providing a clear purpose
b. having followers
c. influencing others to come together around a common vision
d. dictating changes required in an organization
ANSWER: d
RATIONALE: An important aspect of leadership is influencing others to come together around a common
vision. Leadership involves the influence of people to bring about change toward a desirable
future.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 5
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-1 - Explain the full meaning of leadership and see the leadership potential in yourself and
others.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Leadership Principles
TOPICS: 1-1 Why We Need Effective Leadership
KEYWORDS: Bloom‘s: Comprehension
19. Which statement is an outdated stereotype about leaders?
a. Leaders are different and above others.
b. Leaders are sometimes followers as well.
c. Leaders should not commit to something outside their own self-interest.
d. Leaders do not need followers.
ANSWER: a
RATIONALE: A stereotype is that leaders are somehow different, that they are above others; however, in
reality, the qualities needed for effective leadership are the same as those needed to be an
effective follower.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 5
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-1 - Explain the full meaning of leadership and see the leadership potential in yourself and
others.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Leadership Principles
Copyright Cengage Learning. Powered by Cognero. Page 8
,TOPICS: 1-1 Why We Need Effective Leadership
KEYWORDS: Bloom‘s: Comprehension
20. It becomes easier for people to see their own opportunities for leadership when they:
a. start seeing leaders as individuals who are above others.
b. understand that the concept of leadership cannot continue to develop.
c. stop equating leadership with greatness and public visibility.
d. comprehend that leadership involves maintaining the status quo.
ANSWER: c
RATIONALE: When people stop equating leadership with greatness and public visibility, it becomes easier
to see their own opportunities for leadership and recognize the leadership of people they
interact with every day. Leaders come in all shapes and sizes, and many true leaders are
working behind the scenes.
POINTS: 1
DIFFICULTY: Challenging
REFERENCES: p. 6
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-1 - Explain the full meaning of leadership and see the leadership potential in yourself and
others.
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-1 Why We Need Effective Leadership
KEYWORDS: Bloom‘s: Comprehension
21. Which of the following is a characteristic of new paradigm leaders?
a. They are controllers.
b. They are heroes.
c. They are stabilizers.
d. They are diversity promoters.
ANSWER: d
RATIONALE: Refer to Exhibit 1.2. The New Reality for Leaders are facilitators who help people do and be
their best by removing obstacles to performance, getting people what they need, providing
learning opportunities, and offering support and feedback.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 8
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-2 - Describe the five fundamental transformations facing today‘s leaders and organizations.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-2 The New Reality for Leaders
KEYWORDS: Bloom‘s: Remember
22. Which of the following is a characteristic of new paradigm leaders?
a. They are humble.
Copyright Cengage Learning. Powered by Cognero. Page 9
, b. They are competitive.
c. They are stabilizers.
d. They are diversity avoiders.
ANSWER: a
RATIONALE: Refer to Exhibit 1.2. The New Reality for Leaders. They seek advice and take time to think
through the possible consequences of their actions.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 8
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-2 - Describe the five fundamental transformations facing today‘s leaders and organizations.
NATIONAL STANDARDS: United States - BUSPROG: Analytic - Technology
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-2 The New Reality for Leaders
KEYWORDS: Bloom‘s: Remember
23. Steve leads the administrative department of Mayo Pvt. Ltd. He encourages people to perform to their maximum
potential by providing support and regular feedback. He ensures that the opinions of his team members are considered
before a decision is made. He does not believe in rigidity and inviolate procedures. In the context of the given scenario,
Steve holds that:
a. wealthy employees should be given more power.
b. people at the bottom of the organizational hierarchy should have no power.
c. human capital is more important than financial capital.
d. tangible assets form the financial basis of today's economy.
ANSWER: c
RATIONALE: Human capital is becoming more important than financial capital, which increases the power
of employees. Success today depends on the intellectual capacity of all employees.
POINTS: 1
DIFFICULTY: Challenging
REFERENCES: p. 10
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: 1-2 - Describe the five fundamental transformations facing today‘s leaders and organizations.
NATIONAL STANDARDS: United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - AK - DISC: Motivation Concepts - DISC: Environmental Influence
TOPICS: 1-2 The New Reality for Leaders
KEYWORDS: Bloom‘s: Application
24. Which statement is true of leaders who work collaboratively?
a. They learn to keep the lines of communication open.
b. They wield their authority rather than using influence.
c. They encourage internal competition and aggressiveness.
d. They hoard power rather than share it.
ANSWER: a
RATIONALE: Leaders with a collaborative mindset learn to keep the lines of communication open and use
Copyright Cengage Learning. Powered by Cognero. Page 10
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