AVMG 2600 Final
Statistically, what percentage of aviation related accidents have been attributed to
human error - ANS-70%-80%
ICAO has adopted the SHELL model to define Human Factors. One of the L's (the one
in the middle of the diagram) is the person under consideration. What does the other L
focus on? - ANS-Dispatcher, Air Traffic Control, or Pilot
(Any of the above)
In the SHELL model of Human Factors, which interaction is considered the most
critical? In fact, training programs have been developed that focus on optimizing human
performance because of the importance of this relationship - ANS-Liveware-Liveware
The "error" analysis model of _____________ has been integrated into the numerous
human factors training programs. It is commonly referred to as the "Swiss Cheese"
model. - ANS-J. Reason
Reason's Model of error analysis would say that "lack of training" and "poorly written
SOPs" are examples of - ANS-*** look in book ****
Reason's Model of error analysis would say that "pushing the crew duty day" and
"dispatching for flight in unsafe conditions" are examples of: - ANS-****look in book *****
Workload can be defined as "the cost of performing a given flight task". Modern day
aircraft technology advancements have had what effect on pilot workload? - ANS-The
relationship between pilot workload and technological advancements is dynamic and
varies with the task to be performed, the pilot, and the situation.
Controlled Flight into Terrain (CFIT) occurs when an airworthy aircraft under the
complete control of the pilot is inadvertently flown into terrain, water, or an obstacle. The
primary reason CFIT accidents occur are due to: - ANS-the lack of situational
awareness due to a variety of variables
The FAA defines Aeronautical Decision Making (ADM) as a "systematic approach to the
mental process used by aircraft pilots to consistently determine the best course of
action in response to a given set of circumstances". What factor has the most potential
to increase a pilot's decision-making skills? - ANS-Carefully designed training program
, "Error" are defined as flight crew actions or inactions that: - ANS-increase the probability
of adverse operation events during flight, lead to a deviation from crew intentions or
expectations, reduce safety margins.
(all of the above)
An "Error" is identified as - ANS-flawed execution based on either correct or incorrect
information
An error that occurs at the L-H or L-S interface as the result of failure to design the
Hardware of Software with adequate consideration of the Liveware operator -
ANS-design induced
Consistent error with an established pattern that are often caused by one of two factors
are known as ___________ errors. - ANS-systematic
Errors that occur without a discernable pattern - ANS-random
Failing to do something that should be done is known as ___________ as doing
something that should not be done is known as __________ classification of errors -
ANS-omission; commission
A pilot who miscalculates the amount of fuel to dump in an emergency situation but
discovers the error before dumping the duel and corrects his error is classified as what
kind of error? - ANS-reversible
Dr. Kern when referring to error control, describes four levels of competency beginning
at the uninformed status quo level to the point when a new skill becomes a habit. The
definition that best describes the "consciously competent" level is: - ANS-You are
working on your error patterns and getting better each day
Dr. Kern suggest that an individual's tolerance for errors is at its lowest point at the
beginning of a person's career and then steadily increases throughout their career.
What does he suggest as a possible reason for becoming more tolerant of errors. -
ANS-experience and position
In class we discussed four cognitive biases that an individual should know about, be
able to recognize, and take action to prevent it in order to reduce the possibility of
making an error. The definition that best fits the Expectation Bias is: - ANS-tendency to
see what you expect to see, rather than what is really there.
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