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FLETC BOP midterm Exam Questions with Solutions
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FLETC BOP midterm Exam Questions with Solutions
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FLETC BOP midterm ExamQuestions with Solutions
Diversity - -Recognizing and responding to the needs of different cultures
and occupational groups within the workforce for purposes of maximizing
retention and productivity while maintaining affective working relationships
-Inclusion - -A culture that connects each employee to the organization
encourages collaboration flexibility and fairness and leverages diversity
throughout the organization so that all individuals are able to participate and
contribute to their full potential
-Who is responsible for diversity - -Everyone
-Managing diversity - -Managing a diverse workforce that works together in
harmony and is able to communicate with and effectively managing the
inmate population
-Benefits of a diverse workforce - -MR. SACI
Makes the Bureau of prisons in employer of choice
Retains develops in advance is the best talent in the organization
Supports the BOOP's mission statement core ideologies and core values
Attracts highly qualified candidates
Creates an environment that works for everyone
Increases productivity and efficiency
-How diverse city influences our impressions - -MSD
Make observations
Stereotypes
Draw conclusions based on observations
-Strategies for dealing with diversity - -BANTER
BOP policy
Approach diverse city as a win-win opportunity
No racial profiling
Treat people as individuals
Examine assumptions before actions
Realize the impact of decisions and actions
-Qualities of culturally skilled correctional officer's - -A Ca War Call
Avoid confrontation
Communication
Avoid stereotyping
Willingness to learn about other cultures
, Avoid rash judgments
Respect others and their opinions
Comprehension
Able to be oneself
Listening
Looks for the win win
-What is selective perception - -Seeing only what we want to see
-What is self fulfilling prophecy - -The way our attitudes and expectations
come through in the way we communicate
We act towards others according to the way we escape the then to respond
-Ethnocentrism - -Regard ourselves and our culture customs or religion as
inherently superior to others
-Tolerance - -The virtue that helps us respect and relate well to people of
diverse backgrounds
-What are the sizing up skills - -PPOL
Positioning
Posturing
Observing
Listening
-What is positioning - -Putting yourself in the best possible safe place to see
and hear inmates
-What is a proper distance between you and an inmate - -5-6 feet
-What is posturing - -The way you physically present yourself
Stand Erect
Eliminating distracting behaviors
Incline slightly forward
-What is observing? - -A preventative measure. You are looking for behavior
appearance and environment
Remember that observing is a preventive measure used to avoid dangerous
situations or assaults.
Behavior
Appearance
Environment
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