Blaze Shift Lead Exam Study Guide Actual Exam Questions 100% Correct Answers | Verified 2024 Version
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Course
Blaze Training
Institution
Blaze Training
Blaze Shift Lead Exam Study Guide |
Actual Exam Questions | 100% Correct
Answers | Verified 2024 Version
What is your primary responsibility at all times? - taking care of guests
As a shift leader, what are the 5 things you will be expected to do - plan, direct and follow up on daily
operation...
Blaze Shift Lead Exam Study Guide |
Actual Exam Questions | 100% Correct
Answers | Verified 2024 Version
What is your primary responsibility at all times? - ✔✔taking care of guests
As a shift leader, what are the 5 things you will be expected to do - ✔✔plan, direct and follow up on daily
operational routines and activities
Lead by example, and supervise team members
Your restaurants daily success depends on what - ✔✔my leadership
what is one thing you are really excited about in your new role - ✔✔the extra money
what is one thing you are unsure of starting in your new role - ✔✔internalizing all the new information
who are the founders of blaze pizza - ✔✔Rick and Elise Wetzel
who is our executive chef - ✔✔Brad Kent aka pizza whisperer
when and where did the first blaze pizza open? the second? - ✔✔Irvine CA, 2012, august
Pasadena CA, 2012, september
What is Blaze all about - ✔✔Individuality, speed, fire, quality
what is meant by the term franchise concept - ✔✔Can buy the rights to build and operate a Blaze using
the franchised brand, menu, processes and procedures
,what makes blaze a franchise concept - ✔✔Meets all Blazes standards for food items, menus, processes
and procedures
what is the nickname for a franchise business manager and operations specialist? give the abbreviation
and spell it phonetically - ✔✔FBMOS
(fib-mo)
what does your FBMOS do - ✔✔Visit location 1-2 times a month in order to give feedback, support, and
check if standards are met.
Once a quarter conduct an OSE
when should you contact your FBMOS - ✔✔for any issues or major impacts/changes to the restaurant
what is our company's mission statement - ✔✔A Blaze Pizza in every community where guests can
connect, create, and enjoy fast fire'd artisional pizzas in an experience that's fundamentally better than
traditional fast fire'd
what are our guiding principles and what do they mean
1)cultivate ?
2)be ?
3) value ?
4) keep ?
5)Be ?
6) maintain ?
7) play ?
8) Be ?
9) Fire ?
10) enjoy? - ✔✔1) Cultivate Fanatics
2) Be Passionate about quality
3) value the people behind the pizza
, 4) keep it simple
5) be prepared
6) maintain a "say yes" philosophy
7)play fair
8) be upbeat and optimistic
9) fire it up
10) enjoy the journey
1) cultivate Fanatics - ✔✔Delight them with our food, speed, service, design, and our value
2) Be Passionate about Quality - ✔✔we are each a steward of the brand. make smart choices to
maintains our quality in every restaurant.
3)Value the people behind the pizza - ✔✔treat coworkers with respect and dignity so we can all improve
and show that we "get it"
4)Keep it simple - ✔✔do the few basic things well, complexity makes things harder
5) Be prepared - ✔✔plan and prepare so that challenges can be handled
6)Maintain a "say yes" philosophy - ✔✔be open to guests requests and "figure it out"
7) Play fair - ✔✔be honest and upfront so that problems can be addressed and everyone feels valued
8) Be upbeat and optimistic - ✔✔stay and think positively in all situations
9) Fire it up - ✔✔maintain and execute our high standards and deliver results
10) enjoy the journey - ✔✔have fun in your time at blaze
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