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Jean Inman Domain III - Questions with Explanations of Answers Latest Update 2024
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Jean Inman Domain III - Questions with Explanations of Answers Latest Update 2024
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Jean Inman Domain III✅✅
A credentialing process which verifies the quality of a healthcare provider is: -
-NCQA
The National Committee for Quality Assurance (NCQA) exists to improve the quality
of health care
✅✅
A decision to feed patients in their rooms, rather than in the cafeteria is based on: -
-the philosophy of the institution
✅✅
A dietitian who is developing policies and procedures for nourishment distribution
and service should first: - -note how nourishments are being distributed and
served
A food service worker confides in you that he has tested HIV positive,
What should you do?
a. ask him to report to the health clinic
b. instruct him to wear gloves on duty
✅✅
c. reassign him to another area of the kitchen
d. assure him that confidentiality will be respected - -assure him that
confidentiality will be respected
A job description: -✅✅ -can be used for employee appraisal
Employee Performance Appraisal is a system that ensures a continuous process of
reviewing, analyzing and evaluating employee performance. The system is based
upon individual position descriptions, established performance indicators, formal
performance review and individual development planning.
✅✅
a payment approach that gives added incentive payments to provide high-quality and
cost-efficient care: - -APM
An Alternative Payment Model (APM) is a payment approach that gives added
incentive payments to provide high-quality and cost-efficient care.
✅✅
A quality management program that encourages small daily improvements is: -
-the Kaizen philosophy
lean method : is a way of thinking about creating needed value with fewer resources
and less waste.
A scale drawing of an area showing the path of a worker during a process is:
a. a flow diagram
b. a process chart
c. an operation chart
, d. a cross chart - ✅✅-flow diagram
A supervising Dietitian who wishes to delegate specific responsibilities should first:
a. organize a task force
b. check the production schedule
✅✅
c. establish expected outcomes
d. establish expected time frames to accomplish the tasks - -establish expected
outcomes
An employee consistently calls in sick the day before a holiday. His Supervisor
should:
a. discuss this with other managers
b. telephone the employee to verify the illness
✅✅
c. speak with the employee about the reasons for the absence
d. file a letter of concern with the employee relations department - -speak with
the employee about the reasons for the absence
An employee returns to work after recovering from a broken leg, but is still not able
to perform essential job functions. You should:
a. create a new position that the employee can perform
b. transfer the employee to another department
c. hire another employee to assist them at their job
✅✅
d. ask the employee to provide written recommendations from their physician -
-ask the employee to provide written recommendations from their physician
Being well-treated by supervisors, being given special attention, and the importance
of breaks in increasing productivity, are all considered motivators by:
a. Herzberg
b. Mayo
✅✅
c. Maslow
d. MacGregor - -Mayo
Cost-effectiveness studies - ✅✅-use the results of outcomes research
Employees are consistently late returning from breaks. The Dietitian should first:
a. have all employees clock in and out for breaks
b. analyze activities to identify the best break times
c. discipline tardy employees the next time they are late returning from
breaks
✅✅
d. meet with all employees as a group and solicit recommendations for
improvement - -meet with all employees as a group and solicit
recommendations for improvement
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